Local Delivery + Pickup : SE
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By far the best customer service of any app we've used on Shopify. From Google meets to explain and train us on how to use the software to quickly developing custom features and changes based on feedback or our needs. Support is timely and the app runs smoothly. I can always rest assured that if I ever encounter a problem, Nav or the others will have the answers or be able to come up with a solution to help us manage our delivery operations and daily pickup workflow.
Ehsan was of great help! Great costumer service
Very Supportive Person Ive ever met!
Five stars! Everything went smoothly, and the support from Ehsen was exceptional. He patiently walked me through everything I needed to know about the app, explaining each step clearly and making sure I felt comfortable using it. He even went above and beyond to help with other aspects of my business beyond the app itself.
I've been using this app now for 3 years and from the beginning they have always been incredibly helpful, especially with my website that needed very specific check out options. Every time I had an issue, they fixed it quickly. Now I updated my check out options and the representative Ehsan walked me through everything, he gave clear instructions and helped me get my page to where I needed it to be. Highly recommend.
GREAT APP AND GREAT SUPPORT. EHSAN WAS REALLY HELPFUL IN GETTING US ON BOARD. THANKS.
Thank you so much, FRASER STOP N GO. We're delighted to hear that Ehsan made your onboarding experience smooth and easy. We'll definitely share your kind words with him! At Scrollengine, we're committed to helping Shopify merchants simplify local delivery, in-store pickup, and order management with flexible delivery scheduling, Shopify POS integration, and powerful last-mile delivery and retail tools, all backed by fast and reliable customer support. We're excited to have you onboard and look forward to supporting your business in Canada. Thank you for choosing Scrollengine! Team Scrollengine
The app works very well. Customer service is great, with rapid response time.
Thank you so much, NutriDish! ❤️ Having your trust for the past 9 months means a lot to us! We're really glad to hear that Scrollengine has been working well for your store and that our support team has been able to assist you quickly whenever needed. Our goal is to make Shopify local delivery, store pickup, and POS order management as simple and seamless as possible. From delivery date & time scheduling, Shopify POS integration, and pickup management to AI-powered route optimization, driver management, and real-time delivery tracking, we're building one complete platform for all your delivery and retail operations. Your feedback motivates us to keep improving, introducing new features, and providing the fast, reliable customer support every Shopify merchant deserves. Thank you for being part of the Scrollengine journey! Team Scrollengine
Ehsan was extremely helpful and knowledgeable throughout the whole process. He took the time to understand our specific business needs and made the necessary adjustments to the app to fit our use case and requirements. He was very responsive, patient, and made sure everything worked the way we needed. Really appreciate the great support and highly recommend the app and the team!
Thank you so much, Namaste Indian Supermarkets, for your amazing 5-star review! ❤️ It's wonderful to hear that Ehsan was able to understand your business requirements and customize the setup to work exactly the way you needed. A special thanks for recognizing his patience, dedication, and responsiveness. We'll definitely share your kind words with him! At Scrollengine, we believe every grocery store and supermarket has unique operational needs. That's why we're building a flexible Shopify grocery delivery and store pickup solution that supports delivery zone management, postcode validation, scheduled delivery slots, click-and-collect, and Shopify POS integration, along with powerful tools for managing local deliveries and daily order fulfillment. Whether it's configuring custom delivery rules or simplifying online grocery order management, our team is always happy to help merchants build workflows that fit their business. We're excited to support your journey in New Zealand and look forward to growing together. Thank you again for trusting Scrollengine and recommending our team! Team Scrollengine
Ehsan was the person in charge of making our life wayyy easier!! He was amazing at solving our problems and guiding us through how to do things. He is the best!! I really recommend the app for its functionality and the support team!
Thank you so much, Table de Flora, for your wonderful 5-star review! ❤️ We're thrilled to hear that Ehsan made your experience easier and helped you get everything running smoothly. We'll definitely share your kind words with him! At Scrollengine, our goal is to simplify Shopify local delivery, order fulfillment, and store pickup management with flexible delivery scheduling, automated workflows, real-time tracking, and reliable customer support. We're excited to support your business in Uganda and look forward to growing together. Thank you for trusting and recommending Scrollengine! Team Scrollengine
Love the customer service! The company I work for just launched a new website on Shopify, and I have been tasked with fixing all the bugs we've had. I was having trouble figuring out how to do certain things on the app, and Ehsan has been incredibly helpful. He has been super thorough with his guidance, and I appreciate the level of customer service from the people at Scroll Engine!
Thank you so much, Flowers by Gabrielle, for your wonderful 5-star review! ❤️ Launching a new Shopify store comes with its own challenges, and we're really happy that our team could make the process a little easier for you! A special shoutout to Ehsan! It's amazing to hear that his guidance and dedication made such a difference. We're lucky to have him on the team, and we'll definitely share your kind words with him. At Scrollengine, we understand how important a smooth setup is, especially for florists and flower delivery businesses where delivery date selection, scheduled flower deliveries, same-day delivery, and accurate delivery time slots are essential. Our goal is to make Shopify local delivery and store pickup management simple, flexible, and reliable, backed by a team that's always ready to help. We're excited to be part of your Shopify journey and look forward to helping Flowers by Gabrielle grow and deliver more beautiful moments to your customers! 💐 Team Scrollengine
Ehsan was very helpfull. He took the time and gave me a nice offer i couldn't let down. Up until now the support is excellent and quick. Great job guys!
Ehsan Brother was very supportive
Md Ehsan Was very helpful and took us through the problem and helped us fix the problem. Its a 10/10 support. Highly recommended
Ehsan was fantastic with helping us getting things fixed and on our Online store. His support has been great and by far this application for shopify is only going to keep getting better. Thank you
Great having someone to help out personally. Thank you!
The support is really amazing. We contacted them in the middle of the night and the guy responded in no time with the right answer. Really recommend it to everyone!
This is a fantastic app with an outstanding support team. The support is always easy to reach, incredibly responsive, and genuinely committed to helping. No matter the issue, they always find a solution—and if there isn't one right away, they work hard to come up with one. It's rare to find this level of customer service. Highly recommended!
Ashan was wonderful help and took the patience to thoroughly explain the application.
Nawneet is great founder and an absolute pleasure to work with. They are highly flexible, always open to feedback, and constantly looking for ways to improve the platform. Their passion for building a great product really stands out, and they share the same founder-focused empathy when it comes to delivering an exceptional customer experience. Highly recommended.
Se resolvio La situacion y la persona fue muy amable
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