All reviews

Rating Breakdown

  • 5
    100% (106 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 14, 2024

So far my experience with the customer service team has been awesome. Even as a currently free user, we have received quick and helpful support in helping customize the application to our needs. Thank you! We love small, passionate teams!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

Wow, this app is absolutely incredible! I’ve been searching for a solution for my e-commerce business, which also has three retail locations, and needed an app that could handle pickup, delivery, and shipping all in one. This app is perfect and was so easy to set up! I can’t believe it’s free.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Decathlon Ghana implemented this app on our website to help customers select their delivery locations and receive accurate location-based charges. Its performance has been consistently reliable, fulfilling its intended purpose seamlessly. The support team has also been prompt and helpful, ensuring a smooth setup and troubleshooting experience. Highly recommended for businesses aiming to enhance location-based delivery features."

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

Excelente servicio al cliente y ayuda. Los recomiendo!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

Great app, easy to use and WOW excellent customer service. Unfortunately they did not provide one key element I am looking for so I had to go elsewhere but I wanted to leave a review first. Customer service team will go above and beyond for you. Brilliant.

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

Online support was super efficient - a number of questions were discussed and resolved on the spot. Lots of features were easily demonstrated. Looking forward to using this for instore pickup and local delivery options. Thanks heaps.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2024

Not only is the app wonderful, but the customer support team matches! I had with my site that were unrelated to their app - these additional services were greatly appreciated and ... Mostrar más

Using app

5 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

Great people and great product! Will continue to use them in the future

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

I had an outstanding experience with the customer service provided by this team. From the very beginning, they were attentive and responsive to my needs. The application itself is incredibly versatile and has the potential to truly elevate my project. What impressed me the most was the development team's willingness to adapt and tailor the application to fit my specific requirements. Their expertise and commitment to excellence were evident throughout the process. I genuinely appreciate the level of support and guidance I received, making this not just a transaction, but a partnership. Overall, I can confidently say that the service was truly excellent, and I look forward to working with them again in the future!

Store

FUSFIT

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Support has been awesome. Abhishek has been very helpful while setting up this app which instantly solved a lot of issues around our last mile delivery issues and order fulfilment and tracking of orders. This is super customisable according to the brand voice and theme. The support team really have great technical know-how toward shopify development. They transition from providing our special use case to having it as feature is super fast and precise.

Store

Tese

Using app

28 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Sept. 5, 2024

Kumar took personalized care for our brands and ensured we had everything we need. Their app is highly customizable so you will be sure to receive all the features you need if you use this app. We originally need to show custom message for each local delivery zone that we have, we tried almost all the local delivery apps around and no one could do it except for ScrollEngine! They are unlike developers in their field they are very well skilled, organized, clean and make features that actually looks works and feels professional despite their resemblance to other similar yet less comprehensive teams. Other than that they are very reasonably priced while delivering exceptional value, for our highly customizable features it only took us $300 to implement and it took them 3 days, and since I am busy I relied alot on Kumar to show me how to do many things over video call and he was always very responsive, it was well worth the money and subscription! I hope everyone can give them a try at the very least Thank you Scroll Engine!

Using app

Less than a minute

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

Awesome support! They even gave me the opportunity to work out issues online. The app works great and would highly recommend for local delivery options and store pickup!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Soy nuevo es shopify y estoy aprendiendo a crear la web para mi tienda, después de probar muchas app para recoger pedidos en mi tienda, con la peculiaridad de que se necesita tres días para prepararlos y necesito que bloqueos de días, así como la elección por parte del cliente del día de recogida y horario, es la mejor que he encontrado, bien de precio, varios idiomas y sobre todo rápida y eficaz atención al cliente. La recomiendo 100%

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

Great Support and help setting up of our system. Thanks Scroll Engine !

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

Abhinek, The owner of the company came on a Google Meet to explain my needs and informed me, I didn't need his product. Who does this in this world today. This company has integrity and knows what their product does and doen't do. I wish I could use them, because I know their customer service is the BEST !! If you need this tool. Get the best Customer Service !!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2024

Only 1 month in, and so far the App has been the perfect solution to our shop's very complex business model. We've had to use a lot of customer support to ensure it works for us, and Abhishek has been more than helpful and kind. I've tried multiple other Local Pick Up / Delivery Apps and none have come close to working, and at a fair price, and with our older Theme on Shopify.

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2024

Great customer service!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2024

This app is great, we highly recommend it. We LOVE the customer support: they helped us immediately and answered all our questions... multiple times. You will not be disappointed!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2024

Support always helps when it's needed

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2024

We've been using the Local Delivery app for the last two months, and it has been a game-changer for our operations. This app has significantly reduced the number of calls our sales team receives about delivery updates, allowing them to focus more on core sales activities. It has also made the dispatch process smoother and more efficient, which is crucial for timely deliveries. We highly recommend it to any business looking to streamline their delivery and pickup operations.

Store

Animeal

Using app

3 months

Total reviews

2

Average rating

5.0