All reviews

Rating Breakdown

  • 5
    100% (106 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 17, 2023

The customer service is no joke! This is my 3rd delivery app (due to the others not being compatible, too difficult to understand or lack of help) Local Delivery + Pickup was neither of these. First it was fairly easy to plugin to my website, however when I did come across an issue the customer service team responded in a timely manner + hopped on a Google Meet call to walk me through it. Turns out it was a very simply solution but they took the time time to make sure I was confident with the platform. HIGHLY RECOMMEND!

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

I had to switch my delivery app at the last minute before go-live and this team has been amazing. Communication was clear which I appreciate. They try their very best despite timezone difference and hoped on quick calls. Prompt changes to app features were also made to accomodate my business. Thank you to the team!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Such an amazing experience working with this team! I had some very specific questions, and they were amazing to custom develop a solution for us. I have never worked with an app team that is this helpful and responsive in all our years using Shopify. Thank you guys!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2023

Hit a few technical snags and got them solved with the team. + quick reply (within 30 min) + quick solutions (almost instant) + thinking with the customer whilst respecting our wishes Great support, very happy

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2023

Great app! It's quite user-friendly and easy to set up. The team was very helpful and answered all my questions promptly. They even helped me with some things on my website that had nothing to do with the app.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2023

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Thank you to the team! Very reactive and available, they have delivered some custom requirements, I am very happy with that greatly improve the user experience of my store. Highly recommend this app.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

NO words the support was amazing above and beyond and so glad I persevered. Thanks again!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

An excellently created app. Our company is so fortunate to have found an app that is user-friendly and meets our needs, and also has a development team who are phenomenal at customer service. They are patient, hardworking, friendly and put in a lot of effort for all their users. We have had a few meetings and stayed in touch on chat to make sure our business settled in properly. They go above and beyond and even meet with us when it is late at night (in their timezone). We are very excited to continue using this app!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2023

Great app for local deliver and pickups. Also the support is amazing and its a problem solving app. Highly recommended.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 3, 2023

This app is by far the best app I have ever seen for local delivery. The support is out of this world. They go above and beyond. Friendly and their response time is almost instant. Rest assured that I will be a customer for life.

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

amazing support, great software.

Store

Isbudet

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2023

Didnt work for us unfortunately, but looked good, support was good but couldn't sort out the issues even though they said they could, took me to chase them to verify this

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2023

These guys actually take my opinion on what needs improvement and they actually get it done! They genuinely have made it better for me to use this app!!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

I definitely recommend this app to all users that require store pick up and local delivery. I was assisted by Nawneet and he provided amazing support and fixed all my enquiries so efficiently, he also showed me other features which has very useful to my online store! Great & friendly customer service, very quick response and knowledgable!

Store

ECOOKIE

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

Had a great experience with their customer service. They were able to help resolve my issue quickly!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

Very good app and supportive customer service .... i just hope they get a little holes fixed aside that best app

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2023

The service and support with this app is amazing - I have had exceptional help setting this up. Thank you to Abhishek for all his help and patience with me. He set up a google meet to help me with this install and talked me through what was happening. Couldn't recommend enough! Thank you!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2023

Great app with good features and best tech support. Support team helped me to setup the app with simple instructions. Support always there when you need it.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2023

great support team, easy workflow for dispatch and drivers excellent application for any business that offers delivery.

Using app

About 19 hours

Total reviews

1

Average rating

5.0