Local Delivery + Pickup : SE
All reviews
The customer service is no joke! This is my 3rd delivery app (due to the others not being compatible, too difficult to understand or lack of help) Local Delivery + Pickup was neither of these. First it was fairly easy to plugin to my website, however when I did come across an issue the customer service team responded in a timely manner + hopped on a Google Meet call to walk me through it. Turns out it was a very simply solution but they took the time time to make sure I was confident with the platform. HIGHLY RECOMMEND!
I had to switch my delivery app at the last minute before go-live and this team has been amazing. Communication was clear which I appreciate. They try their very best despite timezone difference and hoped on quick calls. Prompt changes to app features were also made to accomodate my business. Thank you to the team!
Such an amazing experience working with this team! I had some very specific questions, and they were amazing to custom develop a solution for us. I have never worked with an app team that is this helpful and responsive in all our years using Shopify. Thank you guys!
Hit a few technical snags and got them solved with the team. + quick reply (within 30 min) + quick solutions (almost instant) + thinking with the customer whilst respecting our wishes Great support, very happy
Thank you to the team! Very reactive and available, they have delivered some custom requirements, I am very happy with that greatly improve the user experience of my store. Highly recommend this app.
An excellently created app. Our company is so fortunate to have found an app that is user-friendly and meets our needs, and also has a development team who are phenomenal at customer service. They are patient, hardworking, friendly and put in a lot of effort for all their users. We have had a few meetings and stayed in touch on chat to make sure our business settled in properly. They go above and beyond and even meet with us when it is late at night (in their timezone). We are very excited to continue using this app!
Great app for local deliver and pickups. Also the support is amazing and its a problem solving app. Highly recommended.
amazing support, great software.
These guys actually take my opinion on what needs improvement and they actually get it done! They genuinely have made it better for me to use this app!!
great customer service. highly recommend this app. They are very responsive to your questions. 5 stars
Awesome experience, helped set up my local delivery without any confusion. They were able to answer any of my questions with my shopify and the app. We spent an hour just to make sure everything worked properly and even fixed a few details in my store which really helped customer experience. Was able to test the local delivery feature to ensure it worked with the phone and computer integration. Highly recommend if you are looking for a delivery app, and if you have ever done delivery this app is gold with the features it has.
Support pretty quick and helpful to assist with my questions. Well explain materials to assist to set up the app besides it is very intuitive.
App works great love that I can edit it .The customer service is also amazing they are quick and answer and help .
Our company has had an amazing customer services experience with this app. We usually got a response to any request within a few minuets.
Incredible service. Very prompt. Great value for money. Looking forward to sinking our teeth into the app properly.
Amazing app and amazing service by Abhishek.. this is a very promising app and definitely deserves attention by those that want something that works :)
Abhishek has been amazing! I cannot speak more highly of both the purchase and support. Excellent product with excellent service.
Where do I even begin!? After hours of research and installing different apps to meet our requirements needs, this app has surpassed all of our requirements in just 10 minutes! But what speaks more volumes is their customer service. I can easily reach out to their live chat support if I have any issues or questions as I'm working on my store using their app, and they reply within seconds and are truly remarkable teammates who are dedicated in ensuring you have the help you need. Once again, thank you so so much to Abhishek for addressing all of my questions and making sure my thrift store is set up for success. I highly recommend installing this app to solve your local delivery logistics and options for your customers. Even if you have some uncertainties, their customer support team will hold your hand the whole way!
App is just absolutely amazing! It is user-friendly and intuitive, making it a breeze to use. However, what really sets this app apart is the customer service. It is simply next level! The team went above and beyond to help me set up and customize every little detail, catering to our specific business needs. They even spent hours on the phone with me to ensure that everything was perfect. I am incredibly impressed by their dedication and commitment to their customers. This app has so much potential and can fulfill most of your business needs. A big shoutout to Abhishek and Nawneet - kudos to you both!
I loved the feature of multiple user access levels. the customer service is really quick to help with the setup and queries! thank you for making the setup easier for me! Awsome app, Customer support is too good and I love features of the app.
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