AGOZTECH review for Langwill: Language Translate

1 / 5

Sept. 1, 2023

Their currency converter for Euro doesn't show the right price for EU countries whereas others work with no issue. I contacted them regarding the issue, and they said that they will look into it if I grant them access to my website. They send invitations with unnecessary access request such as Orders, Customers, Discounts which they do NOT need access to fix the issue. When I choose not to grant these permissions, they basically tell me that they cannot fix it. It's important to be cautious because these apps may collect your data and either use it or sell it to third-party organizations to generate revenue. I strongly advise against providing access to your private data.

Using app

6 months

Total reviews

14

Average rating

1.6

Developer Reply

Hello There, We apologize for the inconvenience caused by the malfunctioning currency converter. We would like to offer our assistance in resolving the issue promptly. We understand that our team may require access to investigate the issue, however, we apologize for any confusion caused by our representative's request for unnecessary access to Orders, Customers, and Discounts. Rest assured that we will take appropriate action regarding this matter.💗 We have sent you a new access request that only requires the necessary information to resolve the issue. We have also sent you an email for further discussion on the matter. We hope to resolve this issue and reconnect with you soon. Thank you for considering Etranslate as your translation partner, and we assure you of our commitment to providing timely and professional assistance. Best regards, Nona|Etranslate Team

Langwill: Language Translate for Shopify
Langwill: Language Translate
4.6 star
1,221 reviews

Shopify language translator,Shopify translate,currency

Developer
Shopify App Store