Langwill：AI Language Translate
Translate store into multi language & currency to go global.
Rating
4.6
feedback
607
chart
#3,541
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
22%
-
Less than a month
31%
-
Less than a year
29%
-
More than a year
10%
Reviews Summary
The reviews for the Langwill Shopify App are mixed, with both positive and negative feedback. Positive aspects include fast and helpful customer support, easy usability, and free plan availability. Customers appreciate the quick responses from the support team and find the app useful for translating their online stores. However, there are also negative comments regarding translation quality, interface issues, unexpected charges, and concerns about the app's impact on SEO. Some users have experienced difficulties with translations, including literal translations and context errors, leading to brand image concerns and dissatisfaction with the AI capabilities of the app. Additionally, there are complaints about the billing system, with some users feeling misled by charges despite opting for a free trial. Overall, while the app has its strengths in customer service and usability, there are areas that need improvement, particularly in translation accuracy and billing transparency.
Highlights
Review RSS Feed
All reviews
May 19, 2026
Painful to find some content that requires translation. Fast support but app has no improvements for some time now. I utilise a paid for (albeit standard) theme and when I make a change, sometimes it take a long time to find the untranslated entry. I have to paginate through pages and pages of other text before finding what I'm looking for. Interface is also a little old. It takes some time to get images "translated". I still have this installed right now, but I am actively looking at other translation apps.
Hello There, This is Kim from the Langwill Support Team of CWILL. 🌹 Thank you for taking the time to share your honest feedback. We truly appreciate you recognizing the responsiveness of our support team, and we’re sorry to hear that the experience with locating untranslated content and image translations has been frustrating for you. We understand how time-consuming it can be to search through multiple entries after theme changes, especially when managing a growing store. Your feedback about improving searchability, navigation, and the overall interface is valuable, and we’ve shared these points with our product team for further review. Regarding translated images, processing times can sometimes vary depending on theme structure and Shopify synchronization, but we understand the delay can impact workflow efficiency. We appreciate that you’ve continued using the app despite these challenges, and we’d still love the opportunity to improve your experience. If you’re open to it, please reach out to our support team with specific examples of the untranslated entries or workflows causing the most difficulty so we can investigate possible optimizations or workarounds for your store setup. Best Regards, Kim|Langwill Support Team of CWILL
May 14, 2026
We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Thanks again! Kim|Langwill Customer Support of CWILL
April 25, 2026
fast support, quick response and easy help and guideline to solution
We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Thanks again! Sophie|Langwill Customer Support of CWILL
April 23, 2026
We highly appreciate you leaving a review! Thank you for taking the time to leave us an excellent rating! 🌟 We are glad that you are happy with the service. Your feedback is very valuable to us to keep a high standard to our product. Thanks again! Kim|Langwill Customer Support of CWILL
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more