Momo Cotton review for Langwill: Language Translate

1 / 5

April 8, 2024

8-04.2024: Adding more problems that we encountered with this app: We were surprised that we stop selling in one of the countries and surprise! this app messed up all the translations again and the color options, everything! Of course we were not selling, the website is totally bugged with wrong translations and no option for the products. This app made us lose so much money already, this is insane how bad it is. I wisj I knew this before I invested some much time in translations with this app. Run away from them. We are considering changing app even if this means a huge amount of work. I am editing my review: this week I started to face some problems, 1st I could not upload pictures, it took them 2 days to find a work around, which is ok, but the upload through the app still does not work. Later the same week, all my manual translation just disappeared!!! We are running a business in several markets and just like that the translations disappear! Can you imagine the impact that this has on an e-comm company?! The amount of work that this represents is huge and now we are worried that this will happen again. This isn't a reliable service and we cannot operate a business in such an unstable app. Old version: Works most of the times quite well. Sometimes there are some glitches and the support is not always soling the problem, but overall I would say for a free plan it does a lot and it is the best option that I found to translate my website in several markets. The function to translate pictures and images is awsome!

Using app

Almost 2 years

Total reviews

8

Average rating

4.1

Developer Reply

Thank you for sharing your feedback! We sincerely apologize for the recent challenges you faced with our app and appreciate your valuable feedback. Regarding the picture upload and manual translation issues, we're actively working on permanent solutions. Our development team is addressing the picture upload problem, and we're investigating the cause of the manual translation disappearance to prevent any recurrence. Your concerns are taken seriously, and we're committed to providing a more stable and reliable service. We apologize for any inconvenience and appreciate your understanding as we work to improve. -Belle

Langwill: Language Translate for Shopify
Langwill: Language Translate
4.6 star
1,221 reviews

Shopify language translator,Shopify translate,currency

Developer
Shopify App Store