Lamcy Korea review for Langwill：AI Language Translate
May 26, 2025
We have been using the app for 2 years + and despite that we had some serious issues in a times but the team was always there to support us and do what they can to sort them out. And also the team will make you feel like you are a family member not a customer and they are ready to support you all the way they can. this is what kept us using the app till now. The app also is very useful and easy and the team is working continuously to improve it. I would highly recommend Langwill for anyone who want a long term success. Thank you Langwill team.
Hello there, We're truly sorry to hear about your experience and the impact it has had on your business. 😔 Please accept our sincerest apologies for the recurring issues you've encountered, especially the recent one that has severely affected your customer experience. We understand the frustration and inconvenience caused by the ongoing issue with the second language feature, which is critical to your website's functionality. It's deeply concerning to us that despite our team's efforts, the problem persists, leading to lost customers and a decrease in reliability perception. Please know that we take your feedback seriously, and our team is diligently working to resolve this issue as quickly as possible. We acknowledge the urgency and importance of fixing it to restore your website's functionality and regain your customers' trust. We appreciate your patience and understanding during this challenging time. If there's anything specific you'd like to share or if you have any further concerns, please don't hesitate to reach out. We remain committed to providing you with the best possible service and ensuring that your experience with our app improves. Thank you for your continued support, and we sincerely apologize for any inconvenience caused. Best Regards, Sophie | Etranslate Support Team
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