smouzz review for Langwill: Language Translate
April 2, 2022
Worked well for a few days before we launched and then it became a nightmare. Be careful. The App kept on automatically changing our English Page into French. There's some glitch I think with their google translate which kept on popping up. I spent hours on launch day translating my english to french just to have it switch to french again. The only help shopify gave was to tell me to delete the app and it took time to delete it.
Hello smouzz, Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern. Also, you can reach us through our email at [email protected] and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you. Best Regards, Shermelia | Etranslate
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