Atrattivi review for Langwill: Language Translate
July 31, 2022
I was very happy with the app and support for the first time however when I changed the language in the main account all the updates was gonne and even syncing the page many contects was not updated like product page I should made one by one or contacting the support which is very helpful but for an issue which I could do automatically contacting all the time it´s not a good thing to do. Hope for future the app works better because it has pontential.
Hello Atrattivi, Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. After changing the default language, the theme will automatically apply its default translation (if it has) to replace the original resources, including all the basic text of the shop. For example, if you switch from English to French, the text on the cart page and checkout page will also switch to French. Besides, the text you customized in the sections needs to be updated in the theme editor. Like button text and announcement text. Similarly, please check Products, Blogs, Pages, Collections, Links, Media, Navigation, Legal sections, You may need to modify these customized content to the current language. We suggest that you will save a copy of your translations or better to duplicate your current theme as assurance before making the decision. One of our agent contacted you already and we will surely get all your issues resolved and ensure that you are delighted with our services. Once again, we deeply apologize for the inconvenience that this was caused you. Best Regards. Etranslate Team
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