Login as Customer: Support
Log in As Customer - Faster Customer Support
Rating
4.8
feedback
9
chart
#2,909
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
22%
-
Less than a day
11%
-
Less than a month
22%
-
Less than a year
22%
-
More than a year
11%
Reviews Summary
The reviews for the Magefan Shopify App are overwhelmingly positive, with customers praising the exceptional customer support provided by the team. Users highlight the fast and efficient service, attention to detail, and professionalism of the support team, particularly mentioning Viktoriia for her helpfulness. The app itself is also commended for working well and meeting the users' needs, with seamless functionality and compatibility with different customer models. However, there are a couple of negative reviews mentioning issues with functionality and dependency on Shopify plans.
Highlights
Review RSS Feed
All reviews
Dec. 5, 2025
wounderful customer support App!
Using app
Over 1 year
Total reviews
2
Average rating
5.0
April 16, 2025
Incredible Support for Shopify – Highly Recommend! We recently worked with Magefan to improve some functionalities on our Shopify store, and the experience was absolutely fantastic. The team went above and beyond to deliver exactly what we needed — fast, efficient, and with great attention to detail. A huge shoutout to Viktoriia, who was exceptionally helpful throughout the whole process. Her professionalism, deep knowledge, and kindness made the entire experience seamless and enjoyable. If you’re looking for trustworthy experts who genuinely care about your success — Magefan is the team to go with!
Nov. 21, 2024
The app does exactly what we need it to and the support / app team are superb and extremely responsive. When we raised an enquiry about a functionality issue we were having, the Magefan team were on it immediately and rolled out the feature within a few weeks!
Aug. 29, 2023
Works very well. We went with the Pro Plan. It allowed for direct login within, forcing the sign-in that most reviews complain about. It works smoothly with both legacy B2C and the new B2B customer models.
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