Login as Customer: Support for Shopify

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Developer

Rating

4.6

feedback

10

Reviews

chart

#2,747

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    20%
  • Less than a day
    10%
  • Less than a month
    30%
  • Less than a year
    20%
  • More than a year
    10%

Reviews Summary

The reviews for the Magefan Shopify App are overwhelmingly positive, with customers praising the exceptional customer support provided by the team. Users highlight the fast and efficient service, attention to detail, and professionalism of the support team, particularly mentioning Viktoriia for her helpfulness. The app itself is also commended for working well and meeting the users' needs, with seamless functionality and compatibility with different customer models. However, there are a couple of negative reviews mentioning issues with functionality and dependency on Shopify plans.

Highlights

Exceptional customer support and service
Efficient and responsive support team
App functionality and compatibility
Dependency on Shopify plans
Mixed feedback on app performance

Rating Breakdown

  • 5
    70% (7 ratings)
  • 4
    10% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (2 ratings)

Reviews with Text

  • 80% (8)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Jan. 6, 2026

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 15, 2025

Store

Sprinly

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

wounderful customer support App!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2025

Incredible Support for Shopify – Highly Recommend! We recently worked with Magefan to improve some functionalities on our Shopify store, and the experience was absolutely fantastic. The team went above and beyond to deliver exactly what we needed — fast, efficient, and with great attention to detail. A huge shoutout to Viktoriia, who was exceptionally helpful throughout the whole process. Her professionalism, deep knowledge, and kindness made the entire experience seamless and enjoyable. If you’re looking for trustworthy experts who genuinely care about your success — Magefan is the team to go with!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

The app does exactly what we need it to and the support / app team are superb and extremely responsive. When we raised an enquiry about a functionality issue we were having, the Magefan team were on it immediately and rolled out the feature within a few weeks!

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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