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Developer

Rating

4.6

feedback

10

Reviews

chart

#2,644

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    20%
  • Less than a day
    10%
  • Less than a month
    30%
  • Less than a year
    20%
  • More than a year
    10%

Reviews Summary

Magefan app has received mostly positive reviews for its excellent customer support, functionality, and responsiveness. Users have praised the team for going above and beyond to deliver what is needed quickly and efficiently. The app works well out of the box and is highly recommended for Shopify stores. However, there are some negative reviews mentioning issues with specific functionalities and dependencies on Shopify plans.

Highlights

Excellent customer support and responsiveness
App functionality and ease of use
Dependence on Shopify plan for certain features
Mixed reviews on specific functionalities
Highly recommended for Shopify stores

Rating Breakdown

  • 5
    70% (7 ratings)
  • 4
    10% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (2 ratings)

Reviews with Text

  • 80% (8)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Jan. 6, 2026

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 15, 2025

Store

Sprinly

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

wounderful customer support App!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2025

Incredible Support for Shopify – Highly Recommend! We recently worked with Magefan to improve some functionalities on our Shopify store, and the experience was absolutely fantastic. The team went above and beyond to deliver exactly what we needed — fast, efficient, and with great attention to detail. A huge shoutout to Viktoriia, who was exceptionally helpful throughout the whole process. Her professionalism, deep knowledge, and kindness made the entire experience seamless and enjoyable. If you’re looking for trustworthy experts who genuinely care about your success — Magefan is the team to go with!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

The app does exactly what we need it to and the support / app team are superb and extremely responsive. When we raised an enquiry about a functionality issue we were having, the Magefan team were on it immediately and rolled out the feature within a few weeks!

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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