Login as Customer: Support
Log into any customer account to provide real-time support
Rating
4.6
feedback
10
chart
#2,981
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
20%
-
Less than a day
10%
-
Less than a month
30%
-
Less than a year
20%
-
More than a year
10%
Reviews Summary
Magefan has received overwhelmingly positive reviews for its customer support and functionality. Customers praise the app for its seamless integration with Shopify stores, responsive support team, and ability to address functionality issues quickly. The app is noted for enabling direct login, supporting both B2C and B2B customer models, and working smoothly out of the box. However, there are a few negative reviews mentioning issues with specific functionalities and dependencies on Shopify plans.
Highlights
Review RSS Feed
All reviews
Jan. 6, 2026
Dec. 5, 2025
wounderful customer support App!
Using app
Over 1 year
Total reviews
2
Average rating
5.0
April 16, 2025
Incredible Support for Shopify – Highly Recommend! We recently worked with Magefan to improve some functionalities on our Shopify store, and the experience was absolutely fantastic. The team went above and beyond to deliver exactly what we needed — fast, efficient, and with great attention to detail. A huge shoutout to Viktoriia, who was exceptionally helpful throughout the whole process. Her professionalism, deep knowledge, and kindness made the entire experience seamless and enjoyable. If you’re looking for trustworthy experts who genuinely care about your success — Magefan is the team to go with!
Nov. 21, 2024
The app does exactly what we need it to and the support / app team are superb and extremely responsive. When we raised an enquiry about a functionality issue we were having, the Magefan team were on it immediately and rolled out the feature within a few weeks!
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