Login as Customer: Support
The reviews for this Shopify App are mixed, with a combination of positive and negative feedback. Positive aspects highlighted by users include excellent customer support, seamless functionality, and quick response to inquiries. Users appreciate the app's ability to address customer issues effectively and the proactive support provided even on the free plan. The implementation is praised for being well thought out and making troubleshooting effortless. On the other hand, negative feedback revolves around login issues for customers, dependency on Shopify plan types, and lack of responsiveness from the support team in some cases.
This app is a lifesaver when it comes to understanding customer issues. It has consistently worked flawlessly, and I've never had to contact the developers for support. The implementation is exceptionally well thought out and makes troubleshooting quick and effortless.
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