Login as Customer: Support for Shopify

Login as Customer: Support

Log into any customer account to provide real-time support
Developer
Magefan
Rating
4.4
Feedback
19
Reviews
Chart
#3,528
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are mixed, with a combination of positive and negative feedback. Positive aspects highlighted by users include excellent customer support, seamless functionality, and quick response to inquiries. Users appreciate the app's ability to address customer issues effectively and the proactive support provided even on the free plan. The implementation is praised for being well thought out and making troubleshooting effortless. On the other hand, negative feedback revolves around login issues for customers, dependency on Shopify plan types, and lack of responsiveness from the support team in some cases.

Time spent using app
How long merchants keep the app installed.
Less than an hour 11%
Less than a day 5%
Less than a month 37%
Less than a year 32%
More than a year 11%
All reviews
5 / 5 Share
Sept. 9, 2026

Store Using app Total reviews Average rating
1 / 5 Share
July 1, 2026

CANT LOGIN AS CUSTOMER

Store Using app Total reviews Average rating
Cubitts Over 3 years 3 3.7
5 / 5 Share
June 30, 2026

Store Using app Total reviews Average rating
Theworthydog.com 20 days 2 5.0
5 / 5 Share
June 17, 2026

This app is a lifesaver when it comes to understanding customer issues. It has consistently worked flawlessly, and I've never had to contact the developers for support. The implementation is exceptionally well thought out and makes troubleshooting quick and effortless.

Store Using app Total reviews Average rating
The Turmeric Co. B2B 5 months 2 5.0
5 / 5 Share
May 3, 2026

Store Using app Total reviews Average rating

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