Login as Customer: Support for Shopify

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Developer
Magefan
Rating
4.0
Feedback
12
Reviews
Chart
#3,547
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app for its exceptional customer support, ease of use, and effectiveness in resolving issues. Many users highlighted the quick and responsive support provided by the developers, even for those on the free plan. The app's functionality was also commended, with users mentioning that it worked smoothly and seamlessly, especially when integrated with Shopify. However, there were a couple of negative reviews mentioning issues with specific functionalities and dependencies on Shopify plans.

Time spent using app
How long merchants keep the app installed.
Less than an hour 17%
Less than a day 8%
Less than a month 25%
Less than a year 50%
More than a year 17%
All reviews
1 / 5 Share
July 1, 2026

CANT LOGIN AS CUSTOMER

Store Using app Total reviews Average rating
Cubitts Over 3 years 3 3.7
5 / 5 Share
June 17, 2026

This app is a lifesaver when it comes to understanding customer issues. It has consistently worked flawlessly, and I've never had to contact the developers for support. The implementation is exceptionally well thought out and makes troubleshooting quick and effortless.

Store Using app Total reviews Average rating
The Turmeric Co. B2B 5 months 2 5.0
5 / 5 Share
May 3, 2026

Store Using app Total reviews Average rating
5 / 5 Share
April 19, 2026

I get support even though I'm on the free plan. A nice way for Magefan to make sure their tool fits in our stack and show how much they care. Nicely done.

Store Using app Total reviews Average rating
Winzer About 2 months 2 5.0
Developer Reply

We're pleased to make your experience with Magefan apps as smooth as possible, regardless of the plan you use.

5 / 5 Share
April 19, 2026

Store Using app Total reviews Average rating
decent packaging NZ 11 months 1 5.0

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