Login as Customer: Support for Shopify

Login as Customer: Support

Log into any customer account to provide real-time support
Developer
Magefan
Rating
4.3
Feedback
20
Reviews
Chart
#3,228
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Shopify App are quite polarized, with a mix of 5-star and 1-star ratings. Positive aspects highlighted in the reviews include excellent customer support, seamless functionality, quick troubleshooting, and efficient implementation. Users appreciate the app's ability to address customer issues effectively and the responsiveness of the support team. On the other hand, negative themes revolve around login issues, dependency on Shopify plan features, and lack of response from the support team in some cases. Some users found the app not meeting their specific needs and experienced difficulties with customer logins.

Time spent using app
How long merchants keep the app installed.
Less than an hour 15%
Less than a day 5%
Less than a month 40%
Less than a year 30%
More than a year 10%
All reviews
5 / 5 Share
Sept. 9, 2026

Store Using app Total reviews Average rating
1 / 5 Share
July 1, 2026

CANT LOGIN AS CUSTOMER

Store Using app Total reviews Average rating
Cubitts Over 3 years 3 3.7
5 / 5 Share
June 30, 2026

Store Using app Total reviews Average rating
Theworthydog.com 20 days 2 5.0
5 / 5 Share
June 17, 2026

This app is a lifesaver when it comes to understanding customer issues. It has consistently worked flawlessly, and I've never had to contact the developers for support. The implementation is exceptionally well thought out and makes troubleshooting quick and effortless.

Store Using app Total reviews Average rating
The Turmeric Co. B2B 5 months 2 5.0
5 / 5 Share
May 3, 2026

Store Using app Total reviews Average rating

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