MOD: Lookbook
Beautiful Lookbooks in minutes & display products with links
Rating
3.9
feedback
61
chart
#4,366
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The reviews for this Shopify App are mostly positive, highlighting the great customer service provided by the support team and the ease of use of the app. Customers appreciate the quick responses to their inquiries and the willingness of the team to go above and beyond to solve any issues. The app is praised for its functionality in creating professional and customizable lookbooks for online stores. However, there are some negative reviews mentioning difficulties in canceling subscriptions, lack of response from the support team, and pricing concerns for the app's limited functionality.
Highlights
Rating Breakdown
All reviews
Nov. 10, 2024
The Support team doesn't answer. I need help to cancel my subscription. I have been charged while I have uninstalled the application ans was not using it. So I need help to cancel the subscription, send multiple messages to the support team but there is no answer.
July 21, 2024
can't line up the images to the center of the page
Thank you for your review, the app definite does that. We have emailed you and requested collaboration access to your store, Please accept the invite so we can help you out and do it for you.
Aug. 11, 2021
Very great customer service in terms of fixing issues that rise! Great way to layout unlimited lookbooks.
May 5, 2020
I found this app very easy to navigate. The developer was very quick to respond with any questions I had or support I needed. This app satisfied our need to create an easy to use Lookbook for a range of our products. Highly recommend.
May 4, 2020
I have been trying suspend this subscription due to the Coronavirus but there is no way to do that through the app plus the only way to contact them is through email, which they do not answer!!!!
Thanks for contacting us again for support, we did respond to your previous enquiry, please check that it isn’t in your junk folders as we have had reports of that happening sometimes. To remove an app on Shopify simply delete the app from your store and you will not be charged in future. We are unable to shut down payments while you still have it installed as that is not how Shopify works unfortunately. The site owners remove the App to achieve this. We sent a collaboration invite to your admin, please accept this so we can ensure that it is removed and you are not charged.
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