MOD: Lookbook
Beautiful Lookbooks in minutes & display products with links
Rating
4.1
feedback
29
chart
#12,830
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
31%
-
Less than a year
52%
-
More than a year
17%
Reviews Summary
The reviews for this Shopify App are quite mixed, with a combination of positive and negative feedback. On the positive side, users appreciate the app's ease of use and functionality, especially in creating Lookbooks for their products. The customer service provided by the Mod Media team is highly praised for being responsive and helpful in resolving issues. Users also mention the quick installation process and the team's willingness to go the extra mile for customization. However, on the negative side, there are complaints about the lack of response from the support team, particularly regarding subscription cancellations. Some users also faced challenges with aligning images and encountered bugs that affected the functionality of the app. Despite these issues, the majority of reviews highlight the app's effectiveness in showcasing products and the overall positive experience with the customer service team.
Highlights
Review RSS Feed
All reviews
March 20, 2025
The app is very easy to use and fits for purpose! Also the customer service is very good, always replying back in a timely manner and fixing any issue that might come up.
Nov. 10, 2024
The Support team doesn't answer. I need help to cancel my subscription. I have been charged while I have uninstalled the application ans was not using it. So I need help to cancel the subscription, send multiple messages to the support team but there is no answer.
Hi, we did receive your enquiries and did reply to them, please check your junk folders incase the response has gone in there. We definitely did replied before you left this review. To cancel a subscription to a Shopify app simply uninstall it from your store and you will no longer be charged. You can uninstall an app by going to settings then "Apps and sales channels" and uninstalling your apps there. If you require any further assistance please just ask. Please add our email to your contacts if our emails are going to your junk mail [email protected]
July 21, 2024
can't line up the images to the center of the page
Thank you for your review, the app definite does that. We have emailed you and requested collaboration access to your store, Please accept the invite so we can help you out and do it for you.
Aug. 11, 2021
Very great customer service in terms of fixing issues that rise! Great way to layout unlimited lookbooks.
May 5, 2020
I found this app very easy to navigate. The developer was very quick to respond with any questions I had or support I needed. This app satisfied our need to create an easy to use Lookbook for a range of our products. Highly recommend.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more