MOD: Lookbook for Shopify

MOD: Lookbook

Beautiful Lookbooks in minutes & display products with links

Developer
View on App Store

Rating

3.9

feedback

61

Reviews

chart

#4,366

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    0%
  • Less than a month
    7%
  • Less than a year
    39%
  • More than a year
    51%

Reviews Summary

The reviews for this Shopify App are mostly positive, highlighting the great customer service provided by the support team and the ease of use of the app. Customers appreciate the quick responses to their inquiries and the willingness of the team to go above and beyond to solve any issues. The app is praised for its functionality in creating professional and customizable lookbooks for online stores. However, there are some negative reviews mentioning difficulties in canceling subscriptions, lack of response from the support team, and pricing concerns for the app's limited functionality.

Highlights

Great customer service and quick support response
Ease of use and functionality in creating lookbooks
Positive feedback on app's customization options
Negative reviews on subscription cancellation and lack of response from support team
Pricing concerns for limited functionality

Rating Breakdown

  • 5
    89% (54 ratings)
  • 4
    5% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 10, 2024

The Support team doesn't answer. I need help to cancel my subscription. I have been charged while I have uninstalled the application ans was not using it. So I need help to cancel the subscription, send multiple messages to the support team but there is no answer.

Store

Tidor

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

July 21, 2024

can't line up the images to the center of the page

Using app

Almost 3 years

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review, the app definite does that. We have emailed you and requested collaboration access to your store, Please accept the invite so we can help you out and do it for you.

5 / 5 Share

Aug. 11, 2021

Very great customer service in terms of fixing issues that rise! Great way to layout unlimited lookbooks.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2020

I found this app very easy to navigate. The developer was very quick to respond with any questions I had or support I needed. This app satisfied our need to create an easy to use Lookbook for a range of our products. Highly recommend.

Using app

5 days

Total reviews

1

Average rating

5.0

1 / 5 Share

May 4, 2020

I have been trying suspend this subscription due to the Coronavirus but there is no way to do that through the app plus the only way to contact them is through email, which they do not answer!!!!

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

Thanks for contacting us again for support, we did respond to your previous enquiry, please check that it isn’t in your junk folders as we have had reports of that happening sometimes. To remove an app on Shopify simply delete the app from your store and you will not be charged in future. We are unable to shut down payments while you still have it installed as that is not how Shopify works unfortunately. The site owners remove the App to achieve this. We sent a collaboration invite to your admin, please accept this so we can ensure that it is removed and you are not charged.

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more