MOD: Lookbook
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The app is very easy to use and fits for purpose! Also the customer service is very good, always replying back in a timely manner and fixing any issue that might come up.
The Support team doesn't answer. I need help to cancel my subscription. I have been charged while I have uninstalled the application ans was not using it. So I need help to cancel the subscription, send multiple messages to the support team but there is no answer.
Hi, we did receive your enquiries and did reply to them, please check your junk folders incase the response has gone in there. We definitely did replied before you left this review. To cancel a subscription to a Shopify app simply uninstall it from your store and you will no longer be charged. You can uninstall an app by going to settings then "Apps and sales channels" and uninstalling your apps there. If you require any further assistance please just ask. Please add our email to your contacts if our emails are going to your junk mail [email protected]
can't line up the images to the center of the page
Thank you for your review, the app definite does that. We have emailed you and requested collaboration access to your store, Please accept the invite so we can help you out and do it for you.
Very great customer service in terms of fixing issues that rise! Great way to layout unlimited lookbooks.
I found this app very easy to navigate. The developer was very quick to respond with any questions I had or support I needed. This app satisfied our need to create an easy to use Lookbook for a range of our products. Highly recommend.
I have been trying suspend this subscription due to the Coronavirus but there is no way to do that through the app plus the only way to contact them is through email, which they do not answer!!!!
Thanks for contacting us again for support, we did respond to your previous enquiry, please check that it isn’t in your junk folders as we have had reports of that happening sometimes. To remove an app on Shopify simply delete the app from your store and you will not be charged in future. We are unable to shut down payments while you still have it installed as that is not how Shopify works unfortunately. The site owners remove the App to achieve this. We sent a collaboration invite to your admin, please accept this so we can ensure that it is removed and you are not charged.
The app functions well, the team is very helpful in fixing any minor issues that comes up. Will reach out again if anything breaks.
Highly recommend! The Mod Media team are great to work with and go beyond to find design solutions to fit your requests
Amazing customer service! They really go out of their way to make using and installing the app easy and stress free. Highly recommend
This app has exceptional functionality and we have had a wonderful response and feedback on our online Lookbooks. The Mod Media team is also very responsive and go above and beyond with any assistance required. Would not hesitate to recommend this app.
I love this app! You can create a professional catalog quickly and it is very easy to use. On top they have the best customer service. They actually contacted me within seconds and fixed a problem that wasn't even related to their app.
Très satisfaite de l'application Simple d'utilisation
The app itself is great, easy to use and works perfectly the way we want it to. Installed in under a minute ;) Mod Media are also great with their support, answers our questions every time and goes extra mile for customization.
Easy to use, and the team is really responsive to fix things quickly when they aren't working correctly.
amazing app and great support team... the feedback from customers is very positive!
Great app, displays the lookbooks perfectly! Also a great team that supports you every time you have a question/issue. Thanks!
Great app and very easy to use. Would love the next development step to be able add text, then a 5 star! Tech team is very reliable....keep up the good work!
Awesome app and great support team!
This lookbook app works really well and the support is amazing. No other app does this!
A great app that's easy to use with a wonderful support team behind it! We were on a tight deadline to get our lookbook up and they worked above and beyond to help me get there! Can't wait to see the sales roll in. Go team!
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