MOD: Lookbook
The reviews for this Shopify App are mostly positive, highlighting the ease of use, great customer service, and functionality of the app. Users appreciate the quick responses from the support team and their willingness to fix any issues that arise. The app is praised for its ability to create professional lookbooks and catalogs quickly, with users mentioning the excellent customer support provided by the Mod Media team. However, there are a few negative reviews regarding difficulties in canceling subscriptions, lack of response from the support team, and alignment issues with images.
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The app is very easy to use and fits for purpose! Also the customer service is very good, always replying back in a timely manner and fixing any issue that might come up.
The Support team doesn't answer. I need help to cancel my subscription. I have been charged while I have uninstalled the application ans was not using it. So I need help to cancel the subscription, send multiple messages to the support team but there is no answer.
Hi, we did receive your enquiries and did reply to them, please check your junk folders incase the response has gone in there. We definitely did replied before you left this review. To cancel a subscription to a Shopify app simply uninstall it from your store and you will no longer be charged. You can uninstall an app by going to settings then "Apps and sales channels" and uninstalling your apps there. If you require any further assistance please just ask. Please add our email to your contacts if our emails are going to your junk mail [email protected]
can't line up the images to the center of the page
Thank you for your review, the app definite does that. We have emailed you and requested collaboration access to your store, Please accept the invite so we can help you out and do it for you.
Very great customer service in terms of fixing issues that rise! Great way to layout unlimited lookbooks.
I found this app very easy to navigate. The developer was very quick to respond with any questions I had or support I needed. This app satisfied our need to create an easy to use Lookbook for a range of our products. Highly recommend.
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