MOD: Lookbook
The reviews are overwhelmingly positive, with many merchants praising the app’s ease of use, quick setup, and attractive lookbook presentation. Users frequently mention that it helps them create professional-looking catalogs or lookbooks quickly, works well for showcasing products, and integrates nicely with their store’s design. Customer support is a major strength in the positive reviews: many users say the team responds quickly, fixes issues promptly, and goes above and beyond with customization, installation help, and coding assistance. The negative feedback centers on support and reliability concerns. A few reviewers report that support does not respond, especially when trying to cancel or suspend subscriptions, and some mention being charged after uninstalling the app. Others point to bugs, functionality issues, and limitations such as difficulty centering images, lack of text/layout flexibility, and missing catalog-style features. Pricing is also a concern for some users, who feel the app is expensive relative to its capabilities. Overall, the app is well-liked for its simplicity and support, but a minority of users experienced serious frustration with support responsiveness, billing, and feature limitations.
The app is very easy to use and fits for purpose! Also the customer service is very good, always replying back in a timely manner and fixing any issue that might come up.
The Support team doesn't answer. I need help to cancel my subscription. I have been charged while I have uninstalled the application ans was not using it. So I need help to cancel the subscription, send multiple messages to the support team but there is no answer.
Hi, we did receive your enquiries and did reply to them, please check your junk folders incase the response has gone in there. We definitely did replied before you left this review. To cancel a subscription to a Shopify app simply uninstall it from your store and you will no longer be charged. You can uninstall an app by going to settings then "Apps and sales channels" and uninstalling your apps there. If you require any further assistance please just ask. Please add our email to your contacts if our emails are going to your junk mail [email protected]
can't line up the images to the center of the page
Thank you for your review, the app definite does that. We have emailed you and requested collaboration access to your store, Please accept the invite so we can help you out and do it for you.
Very great customer service in terms of fixing issues that rise! Great way to layout unlimited lookbooks.
I found this app very easy to navigate. The developer was very quick to respond with any questions I had or support I needed. This app satisfied our need to create an easy to use Lookbook for a range of our products. Highly recommend.
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