All reviews

Rating Breakdown

  • 5
    88% (50 ratings)
  • 4
    4% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    5% (3 ratings)
  • 1
    4% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 19, 2024

Just downloaded it 02/19/2024 and set up some alerts and it instantly pulled all the items that were below the par level. I even found some item that are out of stock that we have a whole pallet of. I should receive an emailed report tomorrow and will update my review, but so far, it is a great investment! also check us out! We are open to the public! @ ToGoPackaging.com

Using app

--

Total reviews

2

Average rating

5.0

2 / 5 Share

Oct. 26, 2021

This app has a lot of promise. In the most basic form, it does it's job - you can set up alerts, do basic inclusion/exclusions, and set a date for it to be sent. That's basically where the features end. - There have been no known updates/changes since I've been using this app for over 2 years - There are known glitches I have emailed the programmer about - The last several emails I have sent the programmer about glitches go unreplied to I have been trying to be patient with this developer but unfortunately at this point the app is not doing as promised. Specifically: the exclusion lists I have for certain products are not filtering, and the items are still being included in alerts. Only reason why I'm not giving it 1 star is because the name is "Low Stock Alerts" and it does send me low stock alerts. Just doesn't really work half of the time :)

Using app

Over 2 years

Total reviews

8

Average rating

4.3

Developer Reply

Thank you for your review. Due to recent management changes, we have a renewed focus on customer support and a strong commitment to fixing customer reported issues. Based on your historical support tickets, I've reloaded your store's collection data in the app. This should resolve any inconsistencies associated with filtering based on excluded collection. If you still have this specific issue or have other outstanding problems with the app, please raise a support email and we will promptly investigate. Your feedback and continued business is greatly appreciated.

5 / 5 Share

Feb. 11, 2021

Perfect app for managing stock inventory, and great support staff. App is very easy to use and easily integrates with shopify store. Would highly recommend.

Store

CASTLE

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

We have been using this app for 2 years now and are very pleased with its functionality. We inquired about adding a new feature to help us better track our inventory and the low stock team came through and added the feature in record time. Thank you for the great customer service and support. Highly recommend this app to anyone looking for a tool to assist with tracking their inventory!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the great review - and more importantly that we have been able to give your business a helpful app to use as you need! Thank you!

5 / 5 Share

March 8, 2020

Excellent support from the Exto team. Even when I was on the free plan they provided quick turnaround on support questions and helped me resolve an issue with my configuration.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear! Thanks a lot for your feedback. We've got your back!

5 / 5 Share

Jan. 14, 2020

One of the best apps for low stock items alerting. Easy to use and very intuitive. Would only wish to have reports built per stock location, and the team answered that it's going to be implemented soon

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback. We're working hard to bolt on new features. Follow our updates!

2 / 5 Share

Jan. 1, 2020

Doesn't deal with different locations, which makes it harder to see low stock in one location. Alerts always seemed out of sync, like the calculation had been done days before the alert was sent. Good basic app, but not worth the price.

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

Developer Reply

We do offer multiple locations now!

1 / 5 Share

Aug. 19, 2019

Dashboard does not load. Notification emails don't send. CSV does not generate. Useless. Plenty of other options for this function with better pricing that actually work.

Store

Gund

Using app

About 11 hours

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for leaving your feedback here. I am sorry to hear it didn't work for you. Seemed all correct with the configs so must have been a minor frontend issue. Unfortunately you haven't contacted our support with the issue and we only heard of the difficulties you ran into from the review on our app. ​Anyway, we'll be happy to provide you with any help or support along with extended free period should you ever decide to give us another shot. ​ ​Cheers!

5 / 5 Share

May 20, 2019

seems to work well so far!

Store

Wolven

Using app

About 1 year

Total reviews

11

Average rating

5.0

Developer Reply

Awesome. Please feel free to reach out to us should there be any question or help required.

1 / 5 Share

Feb. 10, 2019

I installed the app, but it cannot same any changes. When making any alerts, change notification email, etc. and clicking 'save', it just loads for minutes (waited 10min, and then stopped the save) and never finishes. Tried multiple times, but no luck.

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for sharing your feedback. Wish you have contacted our Support team to launch things smooth and easy. Anyway, we'll be happy to welcome you back anytime should you reconsider.

5 / 5 Share

Aug. 21, 2018

EXTREMELY useful app! Works great! Helps me stay on top of my inventory. Love the automatic daily emails.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 9, 2018

Sent a request via email and got a reply in less then 5 minutes. I love it!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2018

Easy to setup and works as advertised.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2018

Its a convenient and easy way to see what is low and very helpful for our small business. I love that you can set a low alert to what you choose and get notified before your out of stock.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2018

Works great for me, a clear easy to read report that keeps me alert on what's is low. Not sure why Shopify doesn't just build this in but I'm glad this app is here :)

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

March 7, 2018

Low Stock Alert functions exactly how we need it! We are notified when certain products fall below a certain threshold, which allows us to act fast and restock so our clients aren't left wanting!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2018

Very happy with this app - great flexibility and options - helps us manage our inventory - definitely a great tool

Using app

About 2 months

Total reviews

3

Average rating

3.7

2 / 5 Share

May 6, 2020

This app often did not work when we needed it, then we would have to contact the developer to fix and wait for it to be fixed. We have deleted it again, as it's just too unreliable. Shame because the app is great when it does work.

Using app

Over 2 years

Total reviews

7

Average rating

4.3

5 / 5 Share

Oct. 12, 2017

Great App, easy to install and does exactly what you need it to!

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 4, 2017

LOVE this app! The only thing that could possibly make it better for me is if I could check inventory based on Shopify collections.

Using app

11 days

Total reviews

1

Average rating

5.0