Rating

4.4

feedback

175

Reviews

chart

#1,725

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    11%
  • Less than a year
    49%
  • More than a year
    34%

Reviews Summary

The reviews for this Shopify app are quite mixed. Many users praise the app for being easy to use, customizable, and for having excellent customer service. Positive themes include user-friendly interface, helpful customer support, and seamless integration. However, there are also negative aspects highlighted in the reviews. Some users express frustration with the pricing structure, lack of features for the price, and issues with functionality such as bugs and delays in resolving issues. Negative themes include pricing concerns, lack of features for the price, and technical issues like bugs and delays in support resolution.

Highlights

User-friendly interface and easy setup
Helpful and responsive customer service
Pricing concerns and lack of features for the price
Technical issues like bugs and delays in support resolution
Customizable and seamless integration

Rating Breakdown

  • 5
    70% (122 ratings)
  • 4
    11% (20 ratings)
  • 3
    5% (8 ratings)
  • 2
    5% (9 ratings)
  • 1
    9% (16 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 11, 2024

I would highly recommend this app not just of its great features but also of the amazing customer service. Their technical support, especially Danko, is very responsive, very knowledgeable and addresses any issue that you may encounter while using SC Loyalty Rewards.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

Store

GRYT

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

Using app

About 7 hours

Total reviews

39

Average rating

5.0

2 / 5 Share

Oct. 2, 2024

This app is excellent and brilliantly priced for online. BUT it is useless for POS as the POS integration only works on the most expensive tier. As a small shop we can't justify this, and it makes no sense at all when other loyalty programs with far more features provide POS at all their pricing tiers for far far less price. We would have bought it immediately, in fact I only found the lack of POS integration when i went to purchase and look at how to add it to the POS app. I do not understand why not include POS at all paid tiers, as you are still talking about pricing based on number of orders whether its online or in store. Looks like I am back to the drawing board finding a fairly priced simple loyalty plugin for a small store that support POS.

Using app

2 days

Total reviews

2

Average rating

2.0

5 / 5 Share

Sept. 17, 2024

Easy to use, our customers love it!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

All reviews

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