SC Loyalty Rewards
SC Loyalty Rewards - Boost Engagement & Sales
Rating
4.4
feedback
174
chart
#1,681
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
5%
-
Less than a month
11%
-
Less than a year
48%
-
More than a year
34%
Reviews Summary
The Shopify App has received a mix of positive and negative reviews. Positive aspects include ease of use, excellent customer service, and customization options. Customers appreciate the app's ability to set up loyalty programs and reward their most loyal customers. The customer service team, including individuals like Tarik, Nitesh, and Haris, has been praised for being helpful and responsive. On the other hand, negative reviews mention issues with pricing, lack of features like POS integration in lower tiers, bugs affecting functionality, and difficulties in getting timely support for resolving issues. Some customers have also expressed frustration over billing discrepancies and lack of effective communication from the developers.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 4, 2024
Oct. 2, 2024
This app is excellent and brilliantly priced for online. BUT it is useless for POS as the POS integration only works on the most expensive tier. As a small shop we can't justify this, and it makes no sense at all when other loyalty programs with far more features provide POS at all their pricing tiers for far far less price. We would have bought it immediately, in fact I only found the lack of POS integration when i went to purchase and look at how to add it to the POS app. I do not understand why not include POS at all paid tiers, as you are still talking about pricing based on number of orders whether its online or in store. Looks like I am back to the drawing board finding a fairly priced simple loyalty plugin for a small store that support POS.
Aug. 14, 2024
Increíble! Tarik nos respondió todas nuestras preguntas, es muy fácil de configurar. Lo recomiendo 100%.
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