SC Loyalty Rewards

March 29, 2024

A few teething problems with the app working as set up, and then not. But all issues have been resolved and I like the app. I would like an automated email relating to the customer tiers, but other than this everything is now good.

Oct. 11, 2023

we migrated to shopify 2.0 site, but the Bold Loyalty Points + Rewards widget didnt make it over. A little confusion, and a few days later, Deelen was able to get us up and running again. Thank you Deelen for your excellent work!

Feb. 1, 2021

I had an issue with customers being able to redeem points and it did take a few days to resolve the issue due to delays in response to my emails but Michelle was very helpful and helped me through it in the end. I do think response time could be better improved.

Feb. 1, 2021

I used the app to get help with Bold Loyalty app. Michelle was very helpful and got back to me quickly.

Jan. 14, 2018

We use over half of all BOLD apps for our store and this app has allowed us to exceed our competitor loyalty programs. We are able to offer a loyalty program similar to that of Shoppers Optimum Points where we can offer 2X points days, bonus points and other options which have really helped us increase sales! The only reason we give this 4 stars is due to the lack of Shopify POS integration at the moment. We were told they are working on it to be launched in the near future so we look forward to that day.

Dec. 11, 2017

Good but missing: A) customizeable rewards that swell offers. (i.e reward for 5 purchases) B) Missing reward for instagram follow (both swell + Smile.io have it)

July 10, 2017

Still learning how this system works. I will say they are very quick to help if you have any issue. Thank you Bold

May 6, 2017

Good concept Still not running smothg some details to fix ... but it seems just details

Nov. 27, 2016

I think I was an early adopter of this app. I was just building my site at the time and had some early pains with it. But now that my site is stable, and the app is stable, I'm really happy with it.

Aug. 16, 2016

Well made point system with quality like all other Bold apps. The interface to add product exclusions is very limited however.

June 28, 2016

It was a bit complicated to setup myself on my site https://www.yourdiabeticsupplier.com so i had the support service take care of it for free. I am having a hard time making changes to the css and display options , i might have to call or email support but everything else seems to be okay.

June 26, 2016

Great and true loyalty app. Would be nice in the future to add points to customer that share on social networks. apart from that it does what I expect it to do.. would recommend it .

May 28, 2017

We have been using the Loyalty app for awhile now and have been able to increase our database markedly. However, this has been accomplished through asking customers who visit our physical store on Waiheke Island if they want to earn points from their in-store purchases and explain that they will also receive our regular fortnightly newsletters that contain recipes, news items, specials and health tips. Our online sales mostly come as a result of the specials we include in our newsletters. Our take-up isn't large but if we could increase the size of our database I feel we would increase the number of online orders. We have been going long enough for some customers to start redeeming points and I'm glad that's happening. The system handles it well and is flexible enough for us to add points manually for Waiheke instore purchases. I would like to get some help with promoting the Loyalty Program but I'm not sure how best to go about that. We have been trying to increase the %age of online orders so that we don't have such a reliance on our physical store and have launched the Bold Subscriptions program but the uptake has been disappointing. I believe we should have publicised that better than we did. On the whole I am impressed with the Loyalty app and have identified it as a key system for Azzuro.

June 5, 2016

So far seems to be doing well team helped with set up need a longer period of use but as I said good so far proof will come with does it drive return sales to gain the loyalty points.

April 24, 2016

Great app! But there are some missing features, but I believe it will be sorted... *37 seconds wait time to load...

April 10, 2016

Great support from MC. Nice apps

April 5, 2016

We love this app! We started using it as an option to give store credit to our customers, since Shopify has yet to include this feature. Keep up the good work Bold Apps!

March 29, 2016

Really nice app to have and the support reacts really fast too. I have some issues with the liquid update and they helped me with it. The only thing is that, there is some lags regarding this app during a designated time in the day. Not sure what is it, but my website will keep loading bold loyalty continuously with no success. It gets back to normal after 30mins or so. However, just a minor setback of this wonderful app.

Feb. 2, 2016

UPDATED: Very nice app, had some issue with install and support was great at fixing it. Reason for a 4 star and not 5 is that a customer can order a $3, $5, $10 and so on item with the rewards points and not have to pay any shipping charges. Until they have the cart rewards running this seems like the best solution use redemption multipliers on cretin products to help off set the shipping costs