SC Loyalty Rewards
Boost retention with personalized loyalty rewards & discounts
Rating
4.4
feedback
67
chart
#4,592
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
7%
-
Less than a month
30%
-
Less than a year
31%
-
More than a year
25%
Reviews Summary
The SC Loyalty app has received mixed reviews from users. Positive aspects include effective features, excellent customer service with responsive and knowledgeable support team members, and ease of use. Users appreciate the straightforward setup process and the ability to adjust customer balances. However, negative feedback revolves around issues with redeeming loyalty rewards, lack of POS integration for lower-tier pricing plans, and concerns about pricing changes and overcharging. Some users also mentioned limitations in functionality and glitches in the app.
Highlights
Review RSS Feed
All reviews
March 27, 2026
We have been using the SC Loyalty app for two years and have found it to be very effective. Their support team is excellent, providing direct access to live assistance without requiring interaction with an AI bot first. The setup process was straightforward, and the free version includes useful features such as the ability to adjust customer balances. I highly recommend this app.
Thank you so much for your fantastic review! We’re thrilled to hear that you’ve found SC Loyalty to be effective and that our support team has provided you with the live assistance you need. It’s great to know that you found the setup process straightforward and appreciate the features included in our free version. Your recommendation means a lot to us, and we look forward to continuing to support your loyalty program. Best, The Shop Circle Team
March 6, 2025
March 2025 - I have reached out to the support team multiple times about how customers are not able to redeem their loyalty rewards in my shop. The first time I set up a meeting with someone, they canceled the meeting last minute. Second time I spent an ample time online discussing the issues and the support team basically said they dont know what is wrong. I was told they would follow up and they never did. I am uninstalling the app because of horrible customer service and the mere fact that this app DOES NOT WORK. How embarassing for me as a business owner to have given out rewards to spend that could not be redeemed?!?! I would never recommend this app to anyone. If I could give zero stars, I would.
Dec. 11, 2024
I would highly recommend this app not just of its great features but also of the amazing customer service. Their technical support, especially Danko, is very responsive, very knowledgeable and addresses any issue that you may encounter while using SC Loyalty Rewards.
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