Morse Toad review for SC Loyalty Rewards

April 3, 2017

Working this company cost me more time and money than I dare to think about. It started when they missed the first two appointments to help me set it up. This should have been enough, but I didn't listen to my instincts. 1. 1 month in, the app still wasn't working. 2. It interfered with my site, affecting functionality. I had to wait 24hours to amend this. 3. When changes were made, it blocked my customers being able to purchase. 4. Support came infrequently, they write, you reply, you wait another 24 hours for the next response. This is why it took a month. 5. It requires loads of code, some of it still remains on my site. They said they had removed it when they hadn't. There is more to add to this list. It was the worst experience of any business I have ever worked with. If you value your business, your time and your money, do not use this app. I just went with another provider. I set it up in one afternoon. No coding required. It already does the job I wanted it to.