Boutique Lollipop review for SC Loyalty Rewards
May 25, 2020
Be aware, we've been told by their support this app not being part of active development. We have an issue and no priority is given to solve this and with no temporary workaround : the app is generating a huge bunch of data inside your pages which makes them very big (3 MB+). We've seen also a huge performance drop in our website. In those conditions, I can't recommend choosing this app and stay far from it. The app is also showing a translation capability but beware, it has not been fully implemented yet. Not timeframe given by customer service. This does not look very professional... Also, when using with Shopify POS, we can't redeem fixed amount of points : we have not choice but to use the "Buy with Points" feature with a random amount of redeemed points, which is different from the the online widget on the web store. This is a design flaw, in our opinion.
Hi there. Thanks very much for your feedback; we appreciate it as we use it to evaluate how we're doing and what we need to change. One of our specialists has advised me that about 95% of the app has this capability currently, and he has provided you with a script that would be able to help with some of the translations. He's hoping you'll be able to respond to him at your earliest convenience so he can get things sorted for you. As for the "buy with points" feature - you should be able to use different amounts of points! That's how our app was designed to work. I've made our expert aware of this, and if he's able to get on a call with you or hears from you via email, he can get a better understanding of this as well to figure things out for you. I'm very sorry for any inconvenience this has caused you so far - that's certainly not the experience we wanted you to have with us.
