Yourturnkeystore 243 review for SC Loyalty Rewards

2 / 5

May 5, 2018

Unbelievable. Update: 23.02.18 - My customers are still not able to redeem any points. After working with BOLD support for over a month, they still have not installed their app properly on my Turbo theme. I understand that each theme is different, but if I were to install a script on a website, I would make sure the site is functioning properly before I declare the installation to be complete. At least 3 different installations left a script on my site that caused major page load problems. This error was very visible on both the home and product pages. Bold eventually admitted that one of their staff was responsible for the improper installation. Today, users have no patience for websites with poor load speeds or inadequate performance. In a study done by Akamai, almost three-quarters of respondents (74%) will abandon after waiting five seconds for a mobile site to load, 57% have experienced problems when accessing a mobile site and 46% would NOT return to a poor functioning site. The stats are in, a month of template issues cause by faulty installs have directly affected conversions. It is now the day after Black Friday. I had hoped that the loyalties app would be visible to new customers to help with conversions. The customers were there, the app was not as the loyalties options were not visible. After paying $99 for the app and installation fees, for template updates, this app can become very expensive. After a month of BOLD support, to be left with an app that is not fully functional for Black Friday is unacceptable. I would not recommend BOLD apps for any Out of the Sandbox themes. Before you purchase, make sure you are aware of additional install fees as they can get costly for a new store. I am sorry BOLD, I do NOT recommend your products. https://www.kinkytoy.store

Using app

About 2 years

Total reviews

70

Average rating

4.7

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