The Rogue Crusade review for Lulu Direct

Dec. 14, 2018

While the product creation was fine, and the order process appeared to go smoothly, I've ordered a total of 5 books between two orders, and haven't received a single one. **edit** Customer service via Joseph has been very helpful with my initial problem, my review has gone from 1 to 3 stars after resolving the misunderstandings that were easily resolved. Holding off for the exciting conclusion to give a final review. **second edit** After some swift service from Joseph, my initial order was reprocessed and I finally had 3 copies of our book in hand, and they're absolutely beautiful. Far exceeded my expectations. I'm hesitant to give the full five stars, because there was definitely some kind of mix-up in shipping with the first order, but the quality of the books and customer service is four stars well earned. I've reinstalled the app and will be giving it another go.