The Klassic Co review for Lulu Direct

Dec. 8, 2020

I connected this app to my website so that my journals can ship to the customers directly without me having to order in bulk. There must be a glitch in the system because several of the orders from my website has not transferred over to the app. Thankfully my number of orders is self manageable or this is something that I would not have easily caught. In trying to resolve the issue, Lulu is currently not taking calls, they are only handling everything through email which requires a longer wait time. I have customers ordering items as Christmas gifts and I can't even process their order which is so frustrating from a business stance.