Rating
4.8
feedback
67
chart
#7,409
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
1%
-
Less than a month
48%
-
Less than a year
46%
-
More than a year
0%
Reviews Summary
LunaChat is highly praised by ecommerce merchants for its efficiency in managing customer interactions on Shopify websites. The chatbot feature is highlighted as a time-saving tool that provides precise answers to customer inquiries, including details on return policies and order tracking. Users appreciate the simplicity of installation and quick updates, allowing them to focus on other aspects of their business. The app is commended for improving customer service without additional effort, enhancing the overall customer experience, and reducing manual response time. However, some users mentioned occasional inaccuracies in responses, indicating room for improvement in the chatbot's functionality.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 20, 2024
Produit indispensable à la réussite de votre boutique. Merci à l'équipe pour son assistance lors de l'installation
June 18, 2024
très satisfaisante
Merci beaucoup pour votre commentaire ! Nous sommes ravis que vous appréciez notre application.
June 11, 2024
Incredible application, stats tracking, easy-to-use interface, top-notch support, everything is perfect! A MUST-HAVE
Thank you so much for your comment! We're thrilled that you love LunaChat and appreciate its features and our support. Your satisfaction is our priority!
June 1, 2024
Super application, je la recommande !
Merci beaucoup pour votre commentaire ! Nous sommes ravis que vous appréciez notre application.
May 27, 2024
Super appli qui dépanne beaucoup et évite de travailler en surplus. Grâce à cette appli, j'ai un assistant permanent, ce qui me permet de me focaliser sur d'autres tâches !
Merci pour votre retour positif ! Nous sommes heureux que notre application vous soit utile et qu'elle vous aide à gagner du temps et à vous concentrer sur d'autres tâches importantes. Votre satisfaction est notre priorité !
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