Lumise ‑ POD Product Designer
Breakthrough solution for your print services store
Rating
3.4
feedback
44
chart
#16,555
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
11%
-
Less than a month
39%
-
Less than a year
34%
-
More than a year
14%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include the helpful and prompt customer support provided by the team, with specific mentions of team members like Jade and Andy who went above and beyond to assist users. Users also appreciate the features and customization options offered by the app, making it suitable for custom printing businesses. However, negative aspects highlighted in the reviews include bugs within the app, issues with compatibility with Shopify's checkout process, slow response times from the support team, and challenges in using the app, especially for Shopify users. Some users also mentioned difficulties in integrating the app with their existing systems and the lack of certain essential features like the ability to download print files directly. Themes found in the reviews include praise for the customer support team, appreciation for the app's features and customization options, concerns about bugs and compatibility issues, and suggestions for improvements such as better integration with Shopify's cart system and regular app upgrades.
Highlights
Review RSS Feed
All reviews
Aug. 13, 2025
La app contiene fallos, como el uso de un checkout alternativo al genérico de shopify, la falla en la traducción de textos para tiendas multilenguaje y parámetros incorrectos o fallas a la hora de subir imágenes en el diseñador de productos. Además el equipo de soporte es muy lento para resolver dudas o ofrecer asistencia.
April 24, 2025
Even though app says live support, one day they just decided to remove it, when you send them a message on messenger they say for shopify you need to email them. Haven't heard back from them since. App is filled with bugs they don't bother to solve, they only give temporary solutions. For example in more than one instance I downloaded a design customer made as a pdf, and the pdf file was wrong so we produced and sent out a wrong order. When I contacted the support they asked me to use the other download methods so basically you will always have to double check. Do not bother paying for this app, its clearly not made for shopify.
Jan. 26, 2025
Im currently setting up this designer for my shop & any questions or custom changes I need done to the designer customer support has helped greatly & promptly.
June 30, 2024
Great software for custom printing business, has a lot to offer but has room to improve. Definitely good for the price. Hard to install but the support team has been incredible and has helped with absolutely every issue I've had.
Store
My Store
Using app
About 1 month
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