Rating

4.7

feedback

116

Reviews

chart

#9,546

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    30%
  • Less than a year
    53%
  • More than a year
    14%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by team members like Jade and Andy. Users appreciate the app's customization features for their online stores, especially for businesses like custom printing. The support team is highlighted for being responsive, knowledgeable, and going above and beyond to assist users with any issues they encounter. However, there are a few negative reviews mentioning challenges with installation, compatibility issues with Shopify, and bugs that affected the user experience. Despite these drawbacks, the majority of users find the app valuable and recommend it for businesses looking to offer personalized product designs.

Highlights

Positive customer support experience
Customization features for online stores
Challenges with installation and compatibility
Bugs affecting user experience
Recommendation for businesses

Rating Breakdown

  • 5
    91% (105 ratings)
  • 4
    1% (1 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 24, 2024

I had some difficulties in using it and Jade helped me a lot, thank you very much!

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 30, 2024

Great software for custom printing business, has a lot to offer but has room to improve. Definitely good for the price. Hard to install but the support team has been incredible and has helped with absolutely every issue I've had.

Store

My Store

Using app

About 1 month

5 / 5 Share

June 19, 2024

Good

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2024

Vielen dank Andy für den Superschnellen Support jetzt funktioniert alles perfekt. Schnellkaufbutton ersetzt durch (Anpassen Button)

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2024

Jade and the rest of the Staff that helped me did an excellent job in resolving an issue I had with the app. They walked me through it and also did extra in removing some buttons I felt were not necessary. I recommend this app to creators like me. Thank you for the great work!

Using app

About 2 years

Total reviews

2

Average rating

5.0

All reviews

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