Rating

4.6

feedback

114

Reviews

chart

#8,142

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    30%
  • Less than a year
    52%
  • More than a year
    14%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer support provided by team members like Andy, Jade, and David. Customers appreciate the quick responses, helpful assistance, and dedication shown by the support team. The app itself is described as user-friendly, customizable, and effective in enhancing the overall shopping experience for both businesses and customers. However, there are a few negative reviews highlighting issues such as compatibility with Shopify, bugs, and lack of clear instructions. Despite these drawbacks, the majority of users find the app valuable and recommend it for businesses looking to offer personalized product designs and improve customer engagement.

Highlights

Positive customer support experience
User-friendly and customizable app
Enhances shopping experience
Compatibility issues with Shopify
Bugs and lack of clear instructions

Rating Breakdown

  • 5
    90% (103 ratings)
  • 4
    1% (1 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 19, 2024

Good

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2024

Vielen dank Andy für den Superschnellen Support jetzt funktioniert alles perfekt. Schnellkaufbutton ersetzt durch (Anpassen Button)

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2024

Jade and the rest of the Staff that helped me did an excellent job in resolving an issue I had with the app. They walked me through it and also did extra in removing some buttons I felt were not necessary. I recommend this app to creators like me. Thank you for the great work!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2024

I recently had the pleasure of using this app and experienced firsthand the incredible support provided by Andy, a member of their support team. From the moment I installed the app, Andy was there to assist me every step of the way. I will rate 5/5

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2024

I really like it - It will work great for me. Andy with Lumise was very helpful in answering a few questions to get me going - Thanks!

Using app

1 day

Total reviews

1

Average rating

5.0

All reviews

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