Rating

4.7

feedback

117

Reviews

chart

#11,492

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    28%
  • Less than a year
    54%
  • More than a year
    15%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by team members like Andy, Jade, and David. Users appreciate the app's functionality for custom printing businesses and the ease of use once set up. The support team is highlighted for being prompt, knowledgeable, and helpful in resolving issues and providing guidance. However, there are a few negative reviews mentioning challenges with installation, compatibility issues with Shopify, and some bugs in the app that affected the user experience. Overall, the app is recommended for its customization options and helpful support team.

Highlights

Positive customer support experience
Ease of use for custom printing businesses
Challenges with installation and compatibility
App functionality and customization options
Some bugs affecting user experience

Rating Breakdown

  • 5
    91% (106 ratings)
  • 4
    1% (1 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 26, 2025

Im currently setting up this designer for my shop & any questions or custom changes I need done to the designer customer support has helped greatly & promptly.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

I had some difficulties in using it and Jade helped me a lot, thank you very much!

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 30, 2024

Great software for custom printing business, has a lot to offer but has room to improve. Definitely good for the price. Hard to install but the support team has been incredible and has helped with absolutely every issue I've had.

Store

My Store

Using app

About 1 month

5 / 5 Share

June 19, 2024

Good

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2024

Vielen dank Andy für den Superschnellen Support jetzt funktioniert alles perfekt. Schnellkaufbutton ersetzt durch (Anpassen Button)

Using app

1 day

Total reviews

2

Average rating

5.0

All reviews

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