Lumise ‑ POD Product Designer
Breakthrough solution for your print services store
Rating
3.5
feedback
44
chart
#17,029
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
11%
-
Less than a month
39%
-
Less than a year
36%
-
More than a year
11%
Reviews Summary
The reviews for the Lumise Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include the great support team that is responsive, professional, and helpful. Users appreciate the assistance provided by the support team in resolving issues and guiding them through solutions. Additionally, the app is praised for its features and customization options, with users mentioning that it has room for improvement but is good for the price. On the other hand, negative feedback revolves around issues such as bugs in the app, slow response times from the support team, compatibility issues with Shopify, and lack of clear instructions for using the app.
Highlights
Review RSS Feed
All reviews
Jan. 9, 2026
Great support team, very responsive, professional, and helpful. They took the time to understand the issue and guided us through the solution clearly and efficiently. Really appreciate the support from the Lumise team!
Aug. 13, 2025
La app contiene fallos, como el uso de un checkout alternativo al genérico de shopify, la falla en la traducción de textos para tiendas multilenguaje y parámetros incorrectos o fallas a la hora de subir imágenes en el diseñador de productos. Además el equipo de soporte es muy lento para resolver dudas o ofrecer asistencia.
April 24, 2025
Even though app says live support, one day they just decided to remove it, when you send them a message on messenger they say for shopify you need to email them. Haven't heard back from them since. App is filled with bugs they don't bother to solve, they only give temporary solutions. For example in more than one instance I downloaded a design customer made as a pdf, and the pdf file was wrong so we produced and sent out a wrong order. When I contacted the support they asked me to use the other download methods so basically you will always have to double check. Do not bother paying for this app, its clearly not made for shopify.
June 30, 2024
Great software for custom printing business, has a lot to offer but has room to improve. Definitely good for the price. Hard to install but the support team has been incredible and has helped with absolutely every issue I've had.
Store
My Store
Using app
About 1 month
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