Lumise ‑ POD Product Designer
Breakthrough solution for your print services store
Rating
4.0
feedback
45
chart
#12,737
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
11%
-
Less than a month
40%
-
Less than a year
36%
-
More than a year
11%
Reviews Summary
The reviews for the Lumise Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include excellent customer support, prompt assistance from the support team, and the app's potential for customization. Users appreciate the helpfulness of staff members like Andy, Jade, and David in resolving issues and providing guidance. However, negative feedback revolves around bugs in the app, lack of proper support, and compatibility issues with Shopify, such as interfering with the checkout process and causing confusion for customers. Some users also mentioned difficulties in using the app and the need for clearer instructions.
Highlights
Review RSS Feed
All reviews
April 24, 2025
Even though app says live support, one day they just decided to remove it, when you send them a message on messenger they say for shopify you need to email them. Haven't heard back from them since. App is filled with bugs they don't bother to solve, they only give temporary solutions. For example in more than one instance I downloaded a design customer made as a pdf, and the pdf file was wrong so we produced and sent out a wrong order. When I contacted the support they asked me to use the other download methods so basically you will always have to double check. Do not bother paying for this app, its clearly not made for shopify.
Jan. 26, 2025
Im currently setting up this designer for my shop & any questions or custom changes I need done to the designer customer support has helped greatly & promptly.
June 30, 2024
Great software for custom printing business, has a lot to offer but has room to improve. Definitely good for the price. Hard to install but the support team has been incredible and has helped with absolutely every issue I've had.
Store
My Store
Using app
About 1 month
April 16, 2024
Jade and the rest of the Staff that helped me did an excellent job in resolving an issue I had with the app. They walked me through it and also did extra in removing some buttons I felt were not necessary. I recommend this app to creators like me. Thank you for the great work!
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