Lumise ‑ POD Product Designer for Shopify

Lumise ‑ POD Product Designer

Breakthrough solution for your print services store

Developer

Rating

4.6

feedback

113

Reviews

chart

#12,162

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    30%
  • Less than a year
    53%
  • More than a year
    12%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer support provided by team members like Andy, Jade, and David. Customers appreciate the quick responses, helpful guidance, and willingness of the support team to go above and beyond to resolve issues. The app itself is described as user-friendly, customizable, and effective in enhancing the overall shopping experience for customers. However, there are a few negative reviews highlighting issues such as compatibility with Shopify, lack of clear instructions, and bugs that need to be addressed. Despite these drawbacks, the majority of users find the app valuable for their businesses.

Highlights

Positive customer support experience with team members like Andy, Jade, and David
User-friendly and customizable app enhancing the shopping experience
Negative feedback on compatibility with Shopify and bugs that need to be addressed

Rating Breakdown

  • 5
    90% (102 ratings)
  • 4
    1% (1 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 23, 2024

Vielen dank Andy für den Superschnellen Support jetzt funktioniert alles perfekt. Schnellkaufbutton ersetzt durch (Anpassen Button)

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2024

Jade and the rest of the Staff that helped me did an excellent job in resolving an issue I had with the app. They walked me through it and also did extra in removing some buttons I felt were not necessary. I recommend this app to creators like me. Thank you for the great work!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2024

I recently had the pleasure of using this app and experienced firsthand the incredible support provided by Andy, a member of their support team. From the moment I installed the app, Andy was there to assist me every step of the way. I will rate 5/5

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2024

I really like it - It will work great for me. Andy with Lumise was very helpful in answering a few questions to get me going - Thanks!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2024

Andy from their product care was very helpful in setting up the button and answered all my questions. Good App to use! Thanks for the good support service.

Using app

8 days

Total reviews

1

Average rating

5.0

All reviews

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