Luxury Beauty
Luxury Beauty | Dropshipping Premium US-Based Beauty Brands
Rating
2.5
feedback
3
chart
#12,853
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
67%
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Less than a year
33%
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More than a year
0%
Reviews Summary
The reviews for the Luxury Beauty app are mixed, with some users expressing frustration over the lack of customer support and slow response times when encountering issues, such as problems with product picture uploads. On the other hand, there are positive reviews highlighting the ease of use, smooth product syncing, and the quality of the products offered. While some users feel abandoned by the lack of customer service, others have had a positive experience with effective communication and issue resolution.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 20, 2024
UPDATE: I recently reinstalled this app but encountered a problem where the product pictures are not uploading. I attempted to uninstall and reinstall, but the issue persists. I have also contacted Luxury Beauty through email and their website but have yet to receive a response. While I understand it is the weekend, I would expect a quicker response. I will continue to wait for a resolution. I really like this app, but they do NOT reply to their customers. You never see anything from this company. You are pretty much on your own. This app is very easy to use the products are awesome but again...if you can't find help to the smallest questions, it makes the app look and feel terrible. Just my opinion.
Thank you for your review. We're glad to hear you like the product available in our app, and we apologize for the challenges you've had in reaching our team. We're happy to help answer any questions you have and ask that you reach out to us at [email protected] or through the contact page on our website at luxurybeauty.io. Both of these channels are consistently monitored by our customer support team, and they will respond within one business day of any inquiries we receive.
April 13, 2023
Very pleased with my experience with Luxury Beauty. A few small bumps but everything was resolved and improved with communication. A great opportunity!
Thank you for reaching out with questions! We're appreciate your feedback to improve the user experience and your suggestions for enhanced content to support product listings. We'll be working with our vendors to roll out these changes very soon.
Dec. 28, 2022
I installed this app., this morning. So far it has been the easiest product syncing I have ever had to deal with. This is a very smooth app., professional, easy and the products are FAB! I totally recommend this app.! Good job with this app....so excited! Thank you!!
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