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Rating Breakdown

  • 5
    67% (2 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    33% (1 ratings)
  • 1
    0% (0 ratings)
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2 / 5 Share

Oct. 20, 2024

UPDATE: I recently reinstalled this app but encountered a problem where the product pictures are not uploading. I attempted to uninstall and reinstall, but the issue persists. I have also contacted Luxury Beauty through email and their website but have yet to receive a response. While I understand it is the weekend, I would expect a quicker response. I will continue to wait for a resolution. I really like this app, but they do NOT reply to their customers. You never see anything from this company. You are pretty much on your own. This app is very easy to use the products are awesome but again...if you can't find help to the smallest questions, it makes the app look and feel terrible. Just my opinion.

Store

Dragonfly Lane Boutique

Using app

5 days

Total reviews

22

Average rating

4.7

Developer Reply

Thank you for your review. We're glad to hear you like the product available in our app, and we apologize for the challenges you've had in reaching our team. We're happy to help answer any questions you have and ask that you reach out to us at [email protected] or through the contact page on our website at luxurybeauty.io. Both of these channels are consistently monitored by our customer support team, and they will respond within one business day of any inquiries we receive.