LVK Logistics
LVK Logistics | Full-Service eCommerce Fulfillment
Rating
4.0
feedback
172
chart
#3,596
All reviews
Rating Breakdown
Review RSS Feed
Dec. 14, 2021
Our business is a new customer of ShipHero. The onboarding rep assigned to us, Marina, was incredibly helpful getting our account setup and running smoothly. Whenever we had an issue she made time to jump on a zoom call to help walk us through the process. Very pleased with the service thus far.
Hello e18golf! Thanks for taking a moment to leave us such an awesome review! We're so glad that your experience with ShipHero has been great so far. And thanks for giving Marina a shout-out! We look forward to continuing to work with you.
Dec. 4, 2021
This is my first company that I work with. Honestly, the first time I got to work with them I was surprised how professional they were! Thanks to Clara she has helped me to fix some issues with Amazon. Of course there are many other representatives who were helping me along with the set up. I don't remember all their names but the whole team and company itself is great to work.
Hi Sparkle Bulb, We're so glad that the ShipHero team has been so awesome to work with. We are looking forward to continuing to work with you and your company. And thanks for taking the time to leave us such a great review!
Nov. 26, 2021
We' re really happy with how ShipHero has handled the onboarding process. Mari (ShipHero Employee) has been our personal guide and it has been priceless to have her help along the way. The one thing we would improve are better/more economical shipping options from our manufacturer to the ShipHero warehouse. The fees they charge for this are just too high.
Hello Be Jet Clean, We really appreciate you taking the time to leave us a review, and thank you for the feedback as well. We're so glad that working with ShipHero has been great so far and that Mari has been such a rockstar! We look forward to continuing to work with you!
Nov. 19, 2021
Bel is awesome, Excellent, Reliable in support! She does care and go above and beyond to help. She is a lifesaver!! :) Bel if you are seeing this I meant it. Love the way you offer your service!
Hi there, Thanks so much for taking the time to leave us an awesome review. And thanks for shouting out Bel! We agree she's pretty great! Thanks again!
Nov. 18, 2021
Excellent reliable fulfilment services and Bel is awesome in support! They genuinely do care and go above and beyond to help.
Hello Chubby Mealworms USA, Thanks for taking the time to leave us an awesome review. We think Bel is pretty amazing as well. We look forward to continuing to work together!
Nov. 16, 2021
The customer service & onboarding team are top notch – big shout out to Silvana who was beyond helpful in my not-so-simple configurations of pre-orders & rules my business required! It feels so good to finally be in a warehouse & not shipping my own packages. Thank you to a team I can trust to make it happen smoothly! Highly recommend.
Hello Cycles Journal! Thank you so much for taking the time to leave us such an awesome review. We agree that Silvana is pretty great! And we love our Onboarding and Client Support Teams too. Thanks again!
Nov. 10, 2021
Bela was the best help for our inquiry! Fast, effective reply and solved issue. Thumbs up and recommend.
Thank you CORE! We appreciate you taking the time to leave a 5-star review! And thanks for letting us know that our customer support team is rockin' it. We think they're pretty awesome, too.
Nov. 5, 2021
The customer service Shiphero is delivery the best response. Especially Bel, very helpful on every question and ready to solve an issue with fulfillment of our customer. Impressive with the service!
Hello iLuxx Store! Thank you for taking the time to leave us a review! We appreciate it. And thanks for letting us know that Bel is awesome - we agree. We're so glad that your experience has been positive so far and we're looking forward to continuing to forge a strong partnership!
Nov. 4, 2021
ShipHero is by far the best warehousing and fulfillment partners in the market today. As a small business myself, they have helped me on an individual level and was always available for any questions or issues. Kudos to Silvana from the onboarding team who helped me since the beginning!
Hello! Thank you so much for leaving an amazing review. We greatly appreciate our customer feedback and we're so glad that your experience with ShipHero, and Silvana has been so positive and set the stage for continued success with us. We look forward to working together and wish The Lunar Company nothing but success in the future!
Nov. 4, 2021
Bela and the team were super helpful with listing and integrating our account into the Shiphero page. The onboarding and support afterwards have also been very impressive. The deliveries have been seamless and there are truly no hidden charges. Highly recommend!
Hello ReelFruit! Thank you for leaving us a review and letting us know how awesome Bela is - we agree! So glad that ShipHero is already proving to be a valued partner and that your experience has been so positive. We look forward to continuing to work with you!
Nov. 2, 2021
Great app, fantastic support. Bel, Andrea, Clara, Sophia and Carina are all great. The app does have some bugs that pop up every now and then, but the support team takes care of it and is always on top of any issues.