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You'll love it - The system they have and the integration with Shopify are phenomenal. What I like about them is a simplicity and a straight to the point support. If you are a busy person in need of 3PL, you are at the right place.

ShipHero is a good company to work with. They have helped me cut hours out of my day by doing our fulfillment orders. We even opened an east and west coast warehouse to cut down on shipping times for customers. The customer service team (especially Carina and Mario) are like an extension of our team. They are there every day to help smooth out the wrinkles of daily fulfilment. We are very satisfied with how ShipHero has allowed us to work on our business instead of working in our business. Sign them up!

Excellent onboarding experience that far exceeded my expectations. The customer service people, the help and information they provided made for a very easy and efficient onboarding experience. Could not be happier.

Shiphero has helped our small business grow and reduce shipping times across the US. Their customer service team is very attentive and it's super easy to communicate with them via the chat feature on their site. Bel and Sophia have been especially helpful over the past few months as we've had to execute a number of special projects that are outside the typical scope of work for the Shiphero team.

If you are still fulfilling your own products, you are an idiot. These guys are a game changer for your e-com store. I've been using for some time and couldn't be happier all around. The times i've had issues with freight carriers or returns, the customer support live chat has been great. Setup isn't too big of a hassle and is well worth it in the long run. Can't recommend enough!

I cant recommend Ship Hero highly enough! Belen Giglio specifically is my hero! Belen and the team have been excellent in helping me organize the fulfillment side of my granola business. The tech is seamless and everything has gone to plan with this extremely dedicated and responsive team. very well done!

Really am very pleased with Easy Fulfillment (ShipHero), the onboarding calls were to the point and helpful, getting stock on to their shelves a breeze, and their packing and shipping has been great with my customers being very pleased with the delivery times. All very important when I'm based in the UK and looking to grow my business in the US. I've been using ShipHero for a couple of months now, and when needed, customer services are super helpful, with a chat facility and friendly people on the other end. Special thanks to Mario, Bel and Bela.

This was my original review when we started with ShipHero: This app is actually just an integration with an AMAZING order fulfillment company. We did a lot of research looking for a 3rd party shipping partner and landed on ShipHero. We couldn't be any happier. Their shipping management software is incredible, their pricing is super affordable and their support team is out of this world. Definitely give them a try. Here is my updated review after we decided to leave and do our own fulfillment: As you will see in many recent reviews, mid 2022 something happened and things really started to go wrong at ShipHero. They started losing products, it would take weeks before they would receive a shipment of products from our vendors and make them available for fulfillment. Orders would not ship for days after being labeled as ready in their app. The support is absolutely pitiful and in many cases there is simply no resolution. I highly recommend to stay way from this option if you can do your own fulfillment (Shopify makes this so easy) or look for a different 3rd party option.

Just started using these guys and I just can't believe I wasted so much effort for many years before making the switch. Fantastic customer service and I am not surprised they have such excellent feedback. Wish they had a fulfilment centre in EU so I don't have to use anyone else!

Early days but seems to run smoothly, great integrations and price and the team have been extremely helpful. Thanks to Bela, Marina and team for always answering my questions and having patience with me, they are super friendly and helpful.

We use Shiphero to fulfill all our US orders. They are a pleasure to work with. Everyone on the team is equally helpful, very quick to respond and they do their best to problem solve if ever it's needed. Highly recommend!

great experience and the staff is super helpful, I am looking forward to grow my business and use there service a lot, they are a great company and awesome costumer service

Great software, great team behind, highly recommend! They manage our inventory, pick and pack and ship at commercial price.

I'm very excited to work with Shiphero after transitioning away from a couple fulfillment companies whose systems and processes were very difficult to use. So far inventory receipt has been fast and I'm looking forward to the affordable shipping costs.

ShipHero is awesome and I had a great experience with their reps, especially with Bela who helped me start the fulfillment process and was super informative and helpful!

ShipHero is easy to use and affordable. They don't charge anything for services unless your products stay in their warehouse for over a month. The shipping fees saved me $2 per product and I don't have to go to the post office 3x a day anymore. They were friendly and easy to work with.

Clara, Bel, and Bella are a blessing. Using a shipment fulfillment center is certainly better than self-fulfillment but it also has its headaches. Which is what makes Clara, Bel, and Bella a tremendous asset. Where there is an issue they jump right on it. Compared to ShipBob where they open a ticket or tell you to just look at the knowledge base articles. It's refreshing to have actual people putting in the effort. So thank you.

Just switched to ShipHero, and I am 100% loving it, the whole process is easy and there are no hidden fees, and I can't actually believe how fast they process the inbound orders and shipments. Thanks to Andrea, Mari, and Bela for all their help! Keep up the good work.

Overall, I've been happy with Shiphero. I have had a few "bumps in the road" but Shiphero ultimately addressed the issues. I really like the automated fulfillment process not only through my direct Shopify store sales but also through ebay sales. From a customer service perspective, I've mostly been dealing with Clara who has been very helpful!

So far so good! We sent some inventory into ShipHero to try their fulfillment service out. We had some specific requirements for packaging that had to be worked out, but once they were worked out, everything has gone smoothly. Clara is absolutely wonderful and gets right back to you right away to resolve any issues that may come up, and Andrea was great in getting us set up initially. Of course, the basics need to be covered with any fulfillment service, but the great service has made me more confident in handing over a key part of our customer experience. We will be sending more and more inventory to ShipHero as our business increases!