Silver Star Charms review for Lyst

1 / 5
Oct. 31, 2017

I wouldn't recommend Lyst. I don't know what it's like to sell with them because my application was rejected so I can't comment on that aspect. What I can comment on is that, not only did it take days for my application to be reviewed, when it eventually was I was only informed by means of a red banner in my Shopify store telling me: "Sorry, your application has been rejected. Your application to Lyst Connect was rejected. Please get in touch with our partnerships team if you would like to get more details about this decision." Call me old fashioned but I think an email, even if just an automated one, saying thank you for your interest and a reason for an application not being accepted, would be professional. I thought I'd probably be too small a business to be accepted so it wasn't a surprise when the application was rejected but what was a surprise was that when I emailed them to get some details about why my application was unsuccessful, I received an auto reply saying that they only respond to successful applicants. I think Shopify are fantastic and I've never had cause for complaint (and am not complaining about Shopify now) but I do think that associating with a company with such an unprofessional way of operating is a bad fit and could potentially be damaging to Shopify's excellent reputation.

Store Using app Reviews Rating
Silver Star Charms 11 days 3 3.7

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