Crystal Heal review for MageNative ‑Mobile App Builder

May 28, 2023

There are several areas where MageNative fell short for me. First, the platform did not provide any support in creating the initial design for the app. I was restricted to using their preset UI or cloning my web UI, which limited my ability to offer a unique, native mobile experience for my customers. I also noticed significant loading times whenever the application was opened, which impacted the user experience and could potentially affect customer satisfaction. Furthermore, I found their customer support to be wanting. The team appeared overstretched and lacked a firm understanding of my specific needs and concerns. I needed to integrate Facebook and Google SDK, but I'm still waiting for a response from them. This delay has been frustrating. Lastly, the absence of a dedicated manager for my project was disappointing. I found myself frequently interacting with non-technical staff who seemed unaware of the details of my project, which led to further delays and miscommunications.