Rating

4.8

feedback

680

Reviews

chart

#992

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    15%
  • Less than a year
    64%
  • More than a year
    21%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers praise the incredible support provided by the team, seamless integration with Shopify stores, fast performance, and top-notch customer service. The app has been described as easy to use, with responsive support teams that help users every step of the way. Users appreciate the quick implementation, customization options, and the team's dedication to delivering excellent services. However, there was one negative review mentioning a prolonged delay in app functionality despite being on a paid plan, leading to frustration and disappointment. Overall, the app is highly recommended for its user-friendly interface, exceptional customer support, and efficient app-building experience.

Highlights

Positive customer support and seamless integration with Shopify
Fast performance and reliable service
Responsive support teams and quick implementation
Ease of use and customization options
One negative review highlighting a prolonged delay in app functionality

Rating Breakdown

  • 5
    94% (639 ratings)
  • 4
    2% (17 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (18 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 14, 2024

Building our first app was a steep learning curve but with the help of the team at Magenative, we completed it and it looks great. Special shout out to Alina who was fantastic to work with and helped so much. Sarah McGowan Owner The British Choice

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear you're pleased with your app and that our team, especially Alina, could assist you effectively. Looking forward to supporting you in the future!

5 / 5 Share

June 14, 2024

Great service, always available to talk and find solutions and promptly work on any issues if needed! The app integrates with Shopify perfectly, management is easy enough for maintaining pages and it keeps improving and expanding on other functionalities. The team knows what they're doing and helped us a lot on deploying apps for Android and iOS. Together with our design they've made an amazing app!

Store

SCHUTZ

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're thrilled to hear that our service and app integration with Shopify have met your expectations. It's great to know you find the management easy and the functionality continually improving. We appreciate your acknowledgment of our team's efforts in deploying your apps for Android and iOS. It was a pleasure working with your design to create an amazing app. Looking forward to continuing our successful collaboration!

1 / 5 Share

June 11, 2024

DO NOT USE THIS APP BUILDER! They provide full promises of being able to fully customise an app for your brand in which they will then just dodge around and ingore your issues completely. We have been trying to build a fucntioning app with Magenative for over a year now and it is still not ready to publish. As another 1 star review noted they convince you at the start with very good customer service skills to lock into a plan and then once you have the level of service drops to basically 0 and you can never get them to solve any of your issues. This app feels like it was a complete scam and we are in the process now of getting a refund for the full year we paid for this useless service. We have paid $999USD in total and have not even been able to use the app for a day because our customisations required are not achievable by Magenative despite them confirming that they are from the beginning. DO NOT WASTE YOUR TIME OR MONEY WITH THIS COMPANY THEY ARE BASICALLY A SCAM.

Using app

About 1 year

Total reviews

4

Average rating

3.0

Developer Reply

Thank you for your feedback. We are truly sorry to hear about the difficulties you've experienced and any frustration this has caused. We want to clarify that we are actively working with Shopify's support team to resolve the issues you've encountered. Our goal is to ensure your app meets your expectations and functions seamlessly. We apologize for any delays and the inconvenience this situation has caused. Please reach out to us directly at [email protected] so we can provide you with a detailed update and discuss how we can move forward to resolve this matter to your satisfaction. Thank you for your patience and understanding.

5 / 5 Share

June 1, 2024

Extremely helpful and easy to navigate service!!!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're delighted to hear that you find our service extremely helpful and easy to navigate.

5 / 5 Share

May 17, 2024

The support is incredible! in less than 3 days I have already published the app in the app store, they have helped me all the way, to design the app I wanted, thank you very much!

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your incredible feedback! We’re thrilled to hear you had a great experience and got your app published in just three days. We appreciate your kind words and are here to help if you need anything else.

All reviews

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