All reviews

Rating Breakdown

  • 5
    94% (667 ratings)
  • 4
    3% (18 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (18 ratings)
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4 / 5 Share

Sept. 16, 2024

We are using MageNative's mobile app builder service brought via the Shopify App Store and have had a mixed experience with them. We would rate it 3.5 to the tops! Pros: 1. MageNative earns good scores for their customization support. 2. Themes are visually appealing 3. RTL (Right-to-Left) support for Arabic, which is an important aspect for our business. 4. The backend to manage the theme's blocks /components are user-friendly. 5. MageNative handles all the initial setup work; unlike other mobile app builders on the Shopify App Store that either leave you on your own or just offer a demo, this is a big plus. Cons: We, sadly, have experienced some frustrations and challenges primarily coming from 1. Delayed responses and submissions 2. Partial / unsuccessful testing of fixes and adaptations. 3. They lose out on pre-integration of Shopify's native apps like Forms, etc. 4. Limitations to integrate certain Apps that works well on the Shopify Online Channel. This is where the experience deteriorates, where on Shopify you can simply install/uninstall any app but not being sure this can be mirrored on the MageNative mobile app. Conclusion: They are very polite in communication with a 'Yes' attitude. But, they really need to work on streamlining their scope delivery and a structured UAT process. For Customers: Go with them, they're good! For MageNative: Learn from feedback/reviews and improvise constantly. This is a highly competitive marketplace of apps and features.

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your honest feedback! We’re glad you appreciated our customization support and themes. We take your suggestions seriously and will work on improving response times, app integrations, and testing to better serve you in the future.

4 / 5 Share

April 19, 2023

Was very simple to link Shopify to the app to build! Developers are very attentive with super quick communication and can always fix the problem quickly. Customisation is very limited and not the best aesthetically but does what it needs to!

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi Nova of London 🙂 We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

4 / 5 Share

Sept. 21, 2022

Extremely helpful support staff! They instantly got in touch to explore the customisation possibilities for our store.

Using app

23 days

Total reviews

8

Average rating

4.9

Developer Reply

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.🙂

4 / 5 Share

Aug. 3, 2022

The team has been very supportive throughout. They have a good understanding of how the app has to be set up based on your business needs. I just hope that they can offer an even wider range of services and plans.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone🙂

4 / 5 Share

Nov. 17, 2021

I love this app. Im in the process of set up and the customer service is amazing! They are very helpful. Magenative having good IOS support (Shubham) who I can trust for issues.

Store

TRIMART

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

Developer Reply

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone😊

4 / 5 Share

Oct. 21, 2021

Working with the team to develop my first app for my online boutique so far the process has been pretty smooth and they have been very attentive to helping me get the app up and running. Only hiccup is timing because they are working while I am sleeping:)

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your beautiful reply 😊

4 / 5 Share

June 17, 2021

It is simple to create an app. Their response is also good. They delivered the app on time. Happy to associate with MageNative.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

4 / 5 Share

May 6, 2021

This app has ended up doing what I hoped, helped me in easy integration and user friendly interface.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

Developer Reply

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

4 / 5 Share

April 9, 2021

Brilliant service so far. You can customise your app very freely, upload your own graphics and link those graphics to your products. It syncs with your shop so when you're designing the app, all of your collections and products can be linked to which I think is perfect. You should be aware that in order to have an app, you need to have a Developer Account so you will need to pay for that separately. You have to pay Apple yearly for this. But if your shop does well, you should make that money back each year. The only thing I think I would prefer with MageNative is being able to send more push notifications each month. As an app, you don't want to send too many notifications because you might annoy your customers, of course. But on a basic plan with MageNative, you only get 3 push notifications a month. This technically would limit you to only being able to send a push notification to your customers every 10 days. You have to upgrade to a higher plan if you want more push notifications. Other than that, I am very happy with the service MageNative provided. They have helped every step of the way and always replied to my questions. They took control of the app and handled everything that I didn't know how to do. We are now waiting for Apple to approve the app which only takes 48 hours. Thank you MageNative for a positive experience!

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review

4 / 5 Share

March 9, 2021

Team is very professional with great prompt support. I would highly recommend Magenative app & services. They work as partner and always ready to go extra mile with multiple suggestions and options.

Store

Nus-kha

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone😊

4 / 5 Share

Feb. 19, 2021

App offers very limited customizable features. However, support is amazing with friendly staff that do development for you. Would recommend.

Using app

11 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime. 😊

4 / 5 Share

Feb. 4, 2021

We were able to recreate our shopify store into an app using the help of Magenative mobile app at an affordable price. We had also requested for some customization of some graphics and the Magenative team was helpful in fulfilling them. I'd recommend Magenative to anyone who would like to have an app version of their shopify store at a very reasonable price

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for this beautiful review 😊

4 / 5 Share

Jan. 7, 2021

App developer team is very good, fantastic support from team, quick support. APP is developed in proper co-ordination as per our requirements.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you. It's a pleasure to hear from you. 😊

4 / 5 Share

Oct. 28, 2020

This app is beautiful very user friendly and my customers really enjoy it. Very easy to set up and customize.

Using app

About 1 year

Total reviews

3

Average rating

4.3

Developer Reply

Hi Wool and Flax Boutique, Thanks for leaving us such a wonderful review, our dedicated staff will be pleased to learn of your high praise, They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words. Stay Safe and Healthy !!

4 / 5 Share

Jan. 7, 2021

I think their team is still good, and help us solve the problem. I hope that we can cooperate happily with their technical team in the future.

Store

Asanini

Using app

About 3 years

Total reviews

1

Average rating

4.0

Developer Reply

Hello Asanini, Thanks for taking the time to share your prestigious opinion with other community members. We take pride in giving outstanding service to every customer, Thanks for taking a moment to recommend us to others, Thank you, once again, for your kind words. Stay Safe and Healthy !!

4 / 5 Share

May 23, 2020

I used this app to make a mobile application, both on iOS and Android, for my Shopify store. Very nice application aesthetically and does all the things you want. If you need special feature, the great team at Mage native will help with that. Only thing I wish was better is the teams communication and being more responsive to small changes

Using app

About 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 16, 2019

I used this app to make a mobile app for my store. The developers are helpful and are willing to do my requests. They also work fast and provide any information when needed. The only thing I would ask them to improve are the prices. It should be written out clearly on a price list indicating what service is how much. So that you are not suddenly surprised by the bill. Overall good app!

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your review. We had set client’s reviews as a mark for our improvement. Also, we had launched a yearly plan at a very discounted price. Let us know more so that we can use your valuable feedback to deliver an even better experience. Again, thank you for taking the time to review our business !

4 / 5 Share

Jan. 8, 2019

this app looks good ive had it over a month had a little trouble navagating at first but there team was alot of help and always on call so i would recommend the app

Using app

9 months

Total reviews

3

Average rating

4.0

Developer Reply

We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure whenever we will be given a chance, we would be able to convert it 5 stars by our services.