Astore Kuwait review for MageNative Mobile App Builder

Sept. 16, 2024

We are using MageNative's mobile app builder service brought via the Shopify App Store and have had a mixed experience with them. We would rate it 3.5 to the tops! Pros: 1. MageNative earns good scores for their customization support. 2. Themes are visually appealing 3. RTL (Right-to-Left) support for Arabic, which is an important aspect for our business. 4. The backend to manage the theme's blocks /components are user-friendly. 5. MageNative handles all the initial setup work; unlike other mobile app builders on the Shopify App Store that either leave you on your own or just offer a demo, this is a big plus. Cons: We, sadly, have experienced some frustrations and challenges primarily coming from 1. Delayed responses and submissions 2. Partial / unsuccessful testing of fixes and adaptations. 3. They lose out on pre-integration of Shopify's native apps like Forms, etc. 4. Limitations to integrate certain Apps that works well on the Shopify Online Channel. This is where the experience deteriorates, where on Shopify you can simply install/uninstall any app but not being sure this can be mirrored on the MageNative mobile app. Conclusion: They are very polite in communication with a 'Yes' attitude. But, they really need to work on streamlining their scope delivery and a structured UAT process. For Customers: Go with them, they're good! For MageNative: Learn from feedback/reviews and improvise constantly. This is a highly competitive marketplace of apps and features.