Socheap89 review for MageNative ‑Mobile App Builder
April 25, 2018
STAY AWAY at all costs. I will explain why we decided to remove this app and still got charged for it. - App is not as friendly as they advertise - Any changes you do must be done by them which means they have to update your iTunes connect most things don't sync - Apple pay is not there. Even when they added it Apple pay doesn't work - Customer service is pure GARBAGE. Takes weeks for them to respond and then blame your email server for not receiving them - If you have more than 8 collections they won't all show - Search bar is not smooth and doesnt preview products. You have to actually search for it - Cancelled the app and still charged us $20 and refused to refund it. Pure theifs - All of them located in India. No real James you deal with Do your proper research before you get ripped off like us.
Dear Socheap89, We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in providing great customer service and we'd like to do the same for you. The issues you had suffered with had been resolved. We hereby may not be able to change the past but if you give us a chance, we will completely make it up to you. You can reach us by any of the following methods- Skype/Email: [email protected] WhatsApp: +91-6393417500 We'd love to hear from you and hope to find a solution that makes you smile.
