Rating

4.9

feedback

231

Reviews

chart

#532

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    20%
  • Less than a day
    36%
  • Less than a month
    19%
  • Less than a year
    21%
  • More than a year
    0%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service and quick support provided by the team. Users appreciate the ease of use of the app and its customization options, especially for showcasing Instagram feeds on their websites. The support team, including individuals like Hana, Audrey, Abby, and Elle, has been highlighted for their prompt and efficient assistance in resolving issues and customizing the app to meet specific needs. Overall, users highly recommend the app for its functionality, user-friendliness, and exceptional customer service.

Highlights

Excellent customer service and quick support
Ease of use and customization options
Efficient assistance from support team like Hana, Audrey, Abby, and Elle
Highly recommended for functionality and user-friendliness

Rating Breakdown

  • 5
    94% (218 ratings)
  • 4
    3% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 92% (208)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 10, 2026

very good application

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review. We’re delighted to hear that you find the app useful. Please don’t hesitate to reach out if you need any assistance - our team is always happy to help!

5 / 5 Share

Jan. 9, 2026

Excellent customer service. I needed help setting up my instafeed and they gave me a few suggestions and I love it!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your experience. We’re glad our team could assist you and help you achieve a setup you’re happy with. If you need anything else, we’re always here to support you.

5 / 5 Share

Nov. 3, 2025

Editing my review after getting immediate followup & support from tech team. They did fixed the issue and it's now working well on both devices that's why I'm increasing the stars though I can't delete the old review to maintain the authenticity & fairness. First Review - "Not responsive to the vessel theme, It was coming as small window on desktop, also only 2 display layouts are available in free plan."

Using app

24 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for updating your review and for giving us the opportunity to assist you. We truly appreciate your patience while our technical team worked on the issue, and we’re glad to hear everything is now functioning properly across devices. Your transparency and fairness mean a lot to us, and your feedback helps us continue improving both the app and our support. Please feel free to reach out anytime if you need further assistance.

5 / 5 Share

Oct. 29, 2025

Best support! Recommended!!

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback! We’re really happy to hear that you enjoyed our support. If you ever need help again, we’re right here!

5 / 5 Share

Oct. 27, 2025

very quick support, helped to answer all by questions about how I wanted to customise everything

Using app

39 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We’re happy to hear our team could quickly assist and answer all your customization questions. If you need any further help, we’re always here for you!

All reviews

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