Rating

4.9

feedback

261

Reviews

chart

#430

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    20%
  • Less than a day
    37%
  • Less than a month
    23%
  • Less than a year
    18%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by the support team. Users appreciate the quick responses, personalized assistance, and willingness of the team to go above and beyond to help with customization and troubleshooting. The app itself is praised for its functionality, ease of use, and seamless integration with Shopify. Many users mention specific support team members like Hana, Audrey, and Abby for their outstanding help and responsiveness. Overall, the app is highly recommended for its user-friendly interface, customization options, and reliable performance.

Highlights

Exceptional customer service and quick responses
Ease of use and seamless integration with Shopify
Personalized assistance and willingness to customize
Praise for specific support team members like Hana, Audrey, and Abby
Highly recommended for user-friendly interface and reliable performance

Rating Breakdown

  • 5
    96% (251 ratings)
  • 4
    3% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 10, 2025

new to shopify and need an app for our instagram feed, this app has a high rating, so we picked it. we did make a good choice on this one, the app is easy to use and the tech support team was very helpful. highly recommend!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2025

I'm grateful for the support... In my case, Hana helped me step by step because I am unable to access most of the things. But her help with the Instagram feed has been very helpful.

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your kind words! We're so glad to hear that Hana was able to guide you step by step and provide the support you needed with the Instagram Feed setup. Your feedback means a lot to us, and we're always here if you need further assistance.

5 / 5 Share

April 2, 2025

App and support are amazing , kind , easily accessible , they help you throughout , which makes it convinent , the app is really amazing.

Using app

8 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your kind and encouraging feedback! We're thrilled to hear that both the app and our support team made your experience smooth and convenient. It means a lot to us to know that you're enjoying the app and felt supported throughout the process. If you ever need anything else, we're always here to help.

5 / 5 Share

March 31, 2025

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your rating! We truly appreciate your support. If you have any feedback or need assistance in the future, feel free to reach out.

5 / 5 Share

March 30, 2025

Had a small issue with the display on app but thanks to Audrey for the quick action. Great customer service!!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that Audrey was able to quickly resolve the display issue for you. We'll be sure to share your kind words with her. If you need any further assistance, don’t hesitate to reach out. We truly appreciate your support!

All reviews

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