MP Instagram Feed ‑ Instafeed
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Quick and immediate help. Thanks for the suggestion as well.
The app is great, very helpful to increase followers via website.
Excellent Team Member - Rachel, and her fellow colleagues who response fast and help me on change my display font to exactly what I want. Fast response, good understanding.
Nice plugin and team also supportive
Thanks Harry from Customer Support and Ines from Technical Support for your help. You both are the best support team I’ve ever encountered — truly helpful, patient, and efficient. I really appreciate the assistance and great service! Truly exceptional! 10 STARS
worst, after setup my instagram account, it shows product page not found.
Hello, This is Elle from the Mageplaza Customer Success Team. I wanted to reach out one more time regarding the “Product Page Not Found” issue you experienced. First of all, I’m truly sorry for the frustration this caused. That is certainly not the experience we want merchants to have when trying our app. Over the past few days, our team has been actively reviewing this situation. We’ve tested the connection process across several stores and themes but haven’t been able to reproduce the same error on our side. Because of that, we suspect the issue may be related to a store-specific setup or a temporary Instagram API behavior, which is why direct checking on the store would help us identify the cause. We completely understand that you may have decided to move on, and we respect that. However, if you’re ever open to giving the app another chance - even just briefly - we would gladly investigate the issue for you and handle everything from our side to make the process as easy as possible. Your experience and feedback are very important to us, and we genuinely appreciate the opportunity you gave our app. If there’s anything we can do for you in the future, please don’t hesitate to reach out. Warmest wishes from all of us at Mageplaza. Warm regards, Elle
The best IG feed app for ever! Quick response, strong tech support and affordable price! Recommended!
Thank you so much for the amazing feedback! We’re thrilled to hear you’re enjoying the app and that our team could support you quickly and effectively. Your recommendation truly means a lot to us. If you ever need anything, we’re always here to help.
Excellent customer service. I needed help setting up my instafeed and they gave me a few suggestions and I love it!
Thank you for taking the time to share your experience. We’re glad our team could assist you and help you achieve a setup you’re happy with. If you need anything else, we’re always here to support you.
Editing my review after getting immediate followup & support from tech team. They did fixed the issue and it's now working well on both devices that's why I'm increasing the stars though I can't delete the old review to maintain the authenticity & fairness. First Review - "Not responsive to the vessel theme, It was coming as small window on desktop, also only 2 display layouts are available in free plan."
Thank you for updating your review and for giving us the opportunity to assist you. We truly appreciate your patience while our technical team worked on the issue, and we’re glad to hear everything is now functioning properly across devices. Your transparency and fairness mean a lot to us, and your feedback helps us continue improving both the app and our support. Please feel free to reach out anytime if you need further assistance.
very quick support, helped to answer all by questions about how I wanted to customise everything
Thank you for your kind feedback! We’re happy to hear our team could quickly assist and answer all your customization questions. If you need any further help, we’re always here for you!
The staff are very helpful, especially Ms. Elle. She assisted me throughout the process and made everything, smooth and easy, Highly recommended this app!
We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. We hope that our services bring you numerous benefits for your business.
Thank you so much for your review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Such helpful customer service, they responded fast and helped with everything!
Thank you so much for your review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime
Easy to use app. Still came along some problems, but the support helped right away. Great experience so far.
Thanks so much for sharing your feedback about our app and service! Your input is truly valued by every team member here at Mageplaza, and it’s feedback like yours that inspires us to keep improving and delivering even better solutions. We’re grateful for your trust and support - it really means a lot to us! If there’s ever anything more we can do to assist, please don’t hesitate to let us know.
I’ve installed this app on several stores I manage and it’s been a huge help. Setup is quick and the interface makes customization simple, even for non-tech users. What really stands out is the support team—responses come within seconds and they immediately jump in to resolve any issue. A special thanks to Chloe, who was amazing in helping me quickly fix a display issue I was having. My only small wish is for more product tags on the free plan (currently limited to 5), which feels a bit restrictive. Other than that, it’s a fantastic, reliable tool that I highly recommend.
We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. We hope that our services bring you numerous benefits for your business.
Very good application + Service
Thank you so much for your kind words. We’re glad you’re enjoying both the app and our support. We truly appreciate your trust and are always here if you need any assistance.
功能直覺好懂。當遇到問題時，開發團隊會積極協助解決，值得獲得五星評價。
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