MP Instagram Feed ‑ Instafeed

Hello, Thank you so much for taking the time to share such a thoughtful and detailed review - it genuinely made our day! We're thrilled to hear you love the layouts and that our support team has been able to help you quickly. That means a lot to us. We also really appreciate you highlighting the auto-tag and auto-sync features. Your feedback helps us understand exactly why it matters. Please know we've noted this down and shared it with our product team for consideration in future updates. It's fantastic to hear how creatively you're using the app, combining a product-tagged feed with your Instagram and TikTok lifestyle content to give your website dynamic social media sections. That's exactly the kind of use we love to see! Thank you again for sticking with us and for framing this as a wish for the future. We truly value users like you. We'll keep working hard to make the app even better, and we'd love the chance to earn that 5th star down the road. If there's ever anything we can help with, we're just a message away. Warm regards, Mageplaza Support Team

Hello, This is Elle from the Mageplaza Customer Success Team. I wanted to reach out one more time regarding the “Product Page Not Found” issue you experienced. First of all, I’m truly sorry for the frustration this caused. That is certainly not the experience we want merchants to have when trying our app. Over the past few days, our team has been actively reviewing this situation. We’ve tested the connection process across several stores and themes but haven’t been able to reproduce the same error on our side. Because of that, we suspect the issue may be related to a store-specific setup or a temporary Instagram API behavior, which is why direct checking on the store would help us identify the cause. We completely understand that you may have decided to move on, and we respect that. However, if you’re ever open to giving the app another chance - even just briefly - we would gladly investigate the issue for you and handle everything from our side to make the process as easy as possible. Your experience and feedback are very important to us, and we genuinely appreciate the opportunity you gave our app. If there’s anything we can do for you in the future, please don’t hesitate to reach out. Warmest wishes from all of us at Mageplaza. Warm regards, Elle

Thank you so much for the amazing feedback! We’re thrilled to hear you’re enjoying the app and that our team could support you quickly and effectively. Your recommendation truly means a lot to us. If you ever need anything, we’re always here to help.

Thank you for your kind review. We’re delighted to hear that you find the app useful. Please don’t hesitate to reach out if you need any assistance - our team is always happy to help!

Thank you for taking the time to share your experience. We’re glad our team could assist you and help you achieve a setup you’re happy with. If you need anything else, we’re always here to support you.

Thank you for updating your review and for giving us the opportunity to assist you. We truly appreciate your patience while our technical team worked on the issue, and we’re glad to hear everything is now functioning properly across devices. Your transparency and fairness mean a lot to us, and your feedback helps us continue improving both the app and our support. Please feel free to reach out anytime if you need further assistance.