All reviews

Rating Breakdown

  • 5
    96% (219 ratings)
  • 4
    3% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 93% (211)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 8, 2024

Amazing costumer service, Audrey has been super helpful with all my question! Thank you so much!

Using app

41 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi MOSJ Atelier! Thanks for your kind words. We’re thrilled to hear that Audrey was able to assist with all your questions and meet your needs. If you need further support, please don’t hesitate to reach out. We’re always here to help. Have a nice day!

5 / 5 Share

Aug. 5, 2024

Super available, response-timing is 1 minute

Using app

31 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Hi Parmaxfashion, Many thanks for your feedback. We are so happy to hear that you had a great experience with Mageplaza's service. Your review made our day! Please get in touch if you need support at any time. We count ourselves lucky to have you as a customer!

5 / 5 Share

Aug. 3, 2024

Pamela was exceptional in her support. After downloading the app, I encountered a minor issue with viewing it on my Shopify store. Thanks to Pamela's quick and effective assistance, I was able to resolve the issue and get it up and running on my store in no time. Her help was invaluable!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi Body Shift Beads, Thanks for using our Instagram Feed app. We are overwhelmed to see your review of the Mageplaza app and service! We hope you experience the app more and give your further feedback. We are always here 24/7 to support you! Have a nice day 😊

5 / 5 Share

Aug. 1, 2024

The app was easy to add to my client's Shopify website. But most importantly, when I had questions, the support person was very responsive and gave me detailed instructions to fix my problem. Within a few minutes, it was up and running exactly how I wanted.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi HIT AIR EQUESTRIAN, Thanks for your review! These kind words encourage us to continue doing our best to make sure every user's experience is a memorable one. We would love to contribute more to your success. Let us know if you have any questions!

5 / 5 Share

July 29, 2024

The Avada Team is amazing. I reached out the support team a couple of times asking for assistance with some issues I encountered when setting up the app. Mia and Nikita were extremely helpful and kind and went the extra mile to fix the issue. Thank you so much for your help and support!

Using app

19 days

Total reviews

9

Average rating

4.6

Developer Reply

Hi Floopp Bites, We’re happy you had a fantastic time with us! Thanks for your trust, we’re thankful for amazing customers like you. We hope that our services bring you numerous benefits for your business. Have a nice day!

5 / 5 Share

July 23, 2024

Great app, greatest support, Rosie from the support team was fantastic in helping me set up the app on our website. I fully recommend it!

Using app

About 2 hours

Total reviews

4

Average rating

4.8

Developer Reply

Hi FLEUR DE PARIS, Thank you for your review! We're thrilled to hear that you are satisfied with the Mageplaza team. We will continue to do our best to provide excellent service and apps to our customers. If you need any further assistance, please feel free to contact us. Have a wonderful day!

5 / 5 Share

July 8, 2024

Huge shoutout to Hana! Her customer service made my day. She was knowledgeable, friendly, and was able to quickly help me with my problem!

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tooloolah, Thank you so much for your kind words! We're thrilled to hear that Hana provided such great customer service. We are committed to providing our customers a fantastic experience, and your feedback helps us make that possible. If you need any further assistance, feel free to reach out. Have a wonderful day!

5 / 5 Share

July 3, 2024

The app is user-friendly and offers customization options. No need to edit code is a highlight, just show feed ID on app block. Our pages look more dynamic and engaging. Thank you! Quick support team is also a bonus.

Using app

1 day

Total reviews

13

Average rating

5.0