All reviews

Rating Breakdown

  • 5
    96% (218 ratings)
  • 4
    3% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 92% (209)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 22, 2025

I had an issue with the MagePlaza app on my website, and Tracy's support was exceptional. She resolved the problem quickly and with great professionalism. I couldn't be more satisfied with the service received. Thank you, Tracy! I highly recommend installing Avada apps, as they are essential for all eCommerce businesses.

Using app

About 1 month

Total reviews

5

Average rating

3.4

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that Tracy provided exceptional support and resolved your issue quickly and professionally. We also appreciate your recommendation of Avada apps—they really can make a difference for eCommerce businesses. If you ever need further assistance, don’t hesitate to reach out. We're always here to help! 😊

5 / 5 Share

Nov. 13, 2024

Good App. Was initially facing an issue with the feed not loading on the homepage. But, the team was quick to help. It was sorted out in seconds. They even removed the powered by Mageplaza watermark for free. Its a must-have app for displaying Instagram content on Homepage.

Using app

About 5 hours

Total reviews

12

Average rating

4.7

Developer Reply

Thank you for your great feedback! We’re so glad to hear the issue was resolved quickly and that our team could assist you with removing the watermark for free. We’re thrilled you’re enjoying the app, and we agree—it’s a must-have for showcasing Instagram content on your homepage. If you need any further help, feel free to reach out anytime! 😊

5 / 5 Share

Nov. 12, 2024

Fantastic app - they made customized edits to my feed for free and were so kind and helpful throughout the process! 1000% worth it, especially for a free app.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing feedback! We're so glad to hear you had a great experience with the customized edits and our support team. It’s wonderful to know the app is making a positive impact, and we truly appreciate your recommendation. If you ever need any more help, we’re here for you anytime! 😊

5 / 5 Share

Nov. 12, 2024

Clear interface and fast service!

Using app

16 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad to hear you find the interface clear and the service fast. If you need any further assistance, don’t hesitate to reach out. We’re always here to help! 😊

5 / 5 Share

Nov. 12, 2024

these guys are amazing... Answered almost immediately, went out of their way to help connect and CSS my widget so it fitted the look and feel of my theme... well done guys! not too many Shopify app developers out there that go out of their way to help... Thanks again.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your fantastic feedback! We're thrilled to hear that our team could assist you so quickly and customize the widget to fit your theme perfectly. It’s our goal to go above and beyond for our users, and we really appreciate your kind words. If you ever need more help, we’re always here for you! 😊

4 / 5 Share

Nov. 11, 2024

The app is nice and has basic functions. There are not many customization options, but Hana from support was great and helped me a lot in customizing the app to my needs. I wish the app would have more customizations, and an option to do them myself.

Using app

About 19 hours

Total reviews

12

Average rating

4.5

5 / 5 Share

Nov. 10, 2024

It was quick to setup! Tracy was great in helping us setup to extra features. Thank you!

Using app

31 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the feedback! We’re thrilled to hear the setup process was smooth and that Tracy was able to help with the extra features. If you need further assistance, please reach out anytime!

5 / 5 Share

Nov. 9, 2024

Loving this app so far! Experience has been great - Audrey was a great help.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We're so glad you're loving the app and had a great experience with Audrey's help. If you ever need anything else, feel free to reach out. Enjoy using the app!

5 / 5 Share

Nov. 8, 2024

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star rating! 🌟 We’re thrilled to know you had a great experience. Let us know if there’s anything more we can do to keep things shining!

5 / 5 Share

Nov. 7, 2024

Great customer care, nice features and everything easy!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your positive feedback! We're so happy to hear you’ve had a great experience with our customer care and found the features easy to use. If there's anything else you'd like to explore or need assistance with, we're always here to help!

5 / 5 Share

Nov. 6, 2024

The app works well so far. The support team was very helpful in changing the appearance!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! We're so glad to hear that the app is working well for you and that our support team could assist in changing the appearance to meet your needs. If there's anything else you'd like help with, feel free to reach out anytime!

5 / 5 Share

Nov. 5, 2024

“I can’t say enough good things about MagePlaza Insta Feed! Their customer service has truly exceeded my expectations. The team was incredibly helpful with customizations, going above and beyond to ensure everything fit my specific needs. For a free app, the quality is outstanding – I was genuinely surprised at how much value they deliver without any cost. I highly recommend downloading it if you’re looking to enhance your website’s Instagram feed. Working with this group has been phenomenal, and I couldn’t be happier with the results!”

Using app

About 1 hour

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for the glowing review! We’re thrilled to hear that MagePlaza Insta Feed has exceeded your expectations and that our customer service team was able to provide the support and customizations you needed. It’s fantastic to know that you’re happy with the results, and we truly appreciate your recommendation. We’re committed to continuing to offer great value and support, and we look forward to helping you further enhance your website!

5 / 5 Share

Nov. 5, 2024

easy to use, easy quick and reliable support, highly recommended!

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the awesome feedback! We're so glad to hear that you found the app easy to use and that our support team provided quick and reliable assistance. Your recommendation means a lot to us—if you ever need help again, we’re here for you!

5 / 5 Share

Nov. 4, 2024

I had a slight problem with the text not showing properly on my home page, but I contacted support and they were brilliant. Responded straight away and even added more features fro free for me! Brilliant! Thanks!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! We're glad to hear our support team was able to quickly resolve the text display issue on your homepage and that you enjoyed the added features! It’s always our goal to go above and beyond for our customers. If there’s anything else we can do to make your experience even better, please don’t hesitate to reach out. Thanks again for your kind words!

5 / 5 Share

Nov. 2, 2024

Seems good product to connect my instagram feed! -Audrey

Store

S.G.O

Using app

27 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that the product is working well for connecting your Instagram feed. If you need any further assistance or have any questions, feel free to reach out. Audrey and the team are always here to help!

5 / 5 Share

Oct. 17, 2025

Respondem e atendem nossas demandas de forma rapida e agil, estão prontos para realizar o atendimento e ajustar o que for requerido.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Muito obrigado pelo seu feedback! Ficamos felizes em saber que nosso atendimento está atendendo às suas necessidades de forma rápida e ágil. Nosso time está sempre disponível para ajudar e ajustar o que for necessário, e é ótimo saber que isso tem feito a diferença para você. Se precisar de mais alguma coisa, estamos à disposição!

5 / 5 Share

Oct. 31, 2024

Perfect customerservice!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the perfect feedback! 😊 We're so happy to hear that you're pleased with our customer service. If you ever need assistance again, we’re always here to help!

5 / 5 Share

Oct. 28, 2024

Super Support und leichte Installation. Erfüllt aktuell alle Wünsche :)

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für Ihr positives Feedback! Es freut uns zu hören, dass Sie mit unserem Support und der Installation zufrieden sind und dass alles Ihren Erwartungen entspricht. Wenn Sie weitere Fragen oder Wünsche haben, zögern Sie nicht, sich bei uns zu melden!

5 / 5 Share

Oct. 28, 2024

Great for display instagram content to our customers.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that you're finding it great for displaying Instagram content to your customers. If you have any suggestions or need further assistance, feel free to reach out. We’re here to help!

5 / 5 Share

Oct. 26, 2024

As a designer, I would love more custom features in the app, but I understand the app is new, and a simple chat with support helped to meet all my needs! Chatting with Tracy specifically was very helpful. She was able to answer all of my questions and make any changes quickly.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad to hear that Tracy was able to assist you and meet your needs effectively. We appreciate your understanding as we continue to grow and improve, and we’re definitely working on adding more custom features. Hearing from designers like you helps us make the app better for everyone!