All reviews

Rating Breakdown

  • 5
    73% (37 ratings)
  • 4
    4% (2 ratings)
  • 3
    6% (3 ratings)
  • 2
    4% (2 ratings)
  • 1
    14% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 1, 2022

Great support by team..I am facing some issues but they resolve my problem instant. Very good support

Using app

7 months

Total reviews

1

Average rating

5.0

3 / 5 Share

June 6, 2022

Good app but poor backend. Can not chat with support, every-time I send a message the app crashes. I'm trying to use the same badge to products on sale and I can not fid the badge to apply in newer products. Needs improvement.

Store

Q SHAVE

Using app

6 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for sharing your feedback with us. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. Regarding to your issue, Erlic sent to you an email thats show you how to resolve the issue, please read and follow it. Best regards, Juan, Team MyShopKit

5 / 5 Share

June 1, 2022

I could improved our customer experience for free with this app. Great app. I also liked their great customer support.

Using app

9 months

Total reviews

5

Average rating

4.8

5 / 5 Share

May 31, 2022

Amazing convenient app. Was really surprised by the way the support assists on the issues. Any help is very fast and very professional. Good job!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

3 / 5 Share

June 3, 2022

The app is decent but they possibly have the worst support I have ever experienced. Their "live chat" on the app is not even close to live. Sent several messages for days and still have never received a message back. The app works in a pinch but we will be immediately removing the app and looking for another. Save yourself the headache UPDATE: Their support team responded with a make good. I feel this make good has changed my viewed of them to slightly more positive which has caused me to increase my rating. We're going to keep the app for now and will re-evaluate in time when more challenges arise

Using app

About 1 year

Total reviews

6

Average rating

4.0

Developer Reply

On behalf of the MyShopKit Team, I would like to send you a sincere apology for the issue you had with our app. Regarding your issue, our supporter sent an email to you, so please check your mailbox. Once again, thank you so much for your detailed feedback. We truly hope that you can keep connected with us and assist you whenever you need.

5 / 5 Share

March 2, 2022

I just love this app it's easy to use and they offer great customer service . Thank you keep up the great job!

Using app

3 months

Total reviews

14

Average rating

4.2

3 / 5 Share

Feb. 2, 2022

I tried it out and adding product badges does not always work. It looks nice when it does work. The major problem here is that it adds the badge to EVERY SINGLE PICTURE in each product page rather than just the main one. That is a big problem and it looks very bad unfortunately, especially when combined with animations. Would also be nice to change the font or background color on badges.

Using app

8 months

Total reviews

4

Average rating

3.3

5 / 5 Share

Jan. 26, 2022

Easy to use.And the customer support is really helpful and efficient. The app solved my problems and meets my requirements very well.

Using app

7 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 19, 2022

Have not been able to get this app to work at all. It looks almost as if the dashboard itself is half cut off. Reached out for help a few times & was ignored. It's a shame because I was really excited about this & planning to upgrade to the paid plan. Glad I didn't.

Using app

36 minutes

Total reviews

5

Average rating

2.4

Developer Reply

Hi there, First of all, We are sorry for the issue you were having! I checked the App right after getting your feedback and it's working on the demo https://www.dropbox.com/s/ebk7553f67cpbk4/Screen%20Recording%202022-01-20%20at%2008.36.18.mov?dl=0I guess there is a conflict with a third-party app on your site and it causes this issue. Could you please install the App again and I'll check the issue for you? Best regards, Erlic

5 / 5 Share

Jan. 11, 2022

I had some issues getting labels to work correctly on my website, but I contacted their support through chat and got an immediate reply and they were able to help resolve my issues fast. Their dedication to customer service is stellar and their email responses are super fast. Thanks Juan and team for resolving my issues and getting the labels working on my site! Really appreciate the fast turnaround....

Using app

About 2 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 8, 2022

Easy to use, great app for my store. I really love it . The support team is very enthusiastic and fast.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2021

I wasn't able to do what I needed with this app, but the in-app Live Chat was ACTUALLY LIVE. Juan responded right away and helped answer all my questions. So far the best badge apps out there, the badges look good and scale properly. If they add the feature of having more than 1 badge on a product I will definitely be a customer.

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 25, 2021

Realy great app with many proff labels and it is very easy to use - maybe it will be better with more animation labels - thanks!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 24, 2021

Really nice app, it was very easy to install and use. Also nice that it has a free option that you have an opportunity to use to see if it works for your store, before upgrading to paid option.

Using app

8 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Dec. 23, 2021

Customer service is fast in responding and really helpful in the request I needed. Tried many apps but this is the best one so far!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2021

Great app with incredible support. We were able to customise it to the needs of the store with super speedy help! Highly recommend :)

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2021

It's a really good app! The counselor kindly guided me, so I got a lot of help installing and using it!

Store

HUBBISH

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 19, 2021

The app is easy to use than I thought and their customer care are very fast. Thanks for your support.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2021

App was easy to use and setup! I loved it. It does exactly what it says it will do. Thanks for providing this for us. There is also a large collection of badges to choose from! Awesome.

Using app

9 days

Total reviews

7

Average rating

5.0

4 / 5 Share

Dec. 17, 2021

I've just tried the app. Everything looks great ! That's why I put 4 stars. I need more time to give my final thoughts.

Using app

18 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, We just released Add Badge To Product Tag feature, We would like to invite you to try it https://www.youtube.com/watch?v=7SaV67SsCZM&ab_channel=MyShopKitApp Thanks