Auglio Eyewear Try‑On
Auglio Virtual Try-On for eCommerce businesses
Rating
3.9
feedback
16
chart
#2,860
All reviews
July 17, 2025
Excellent service! They provide a high caliber product and the integration has been flawless. Use of the software is simple on both the back end and the front end. Highly recommend.
April 15, 2025
Samuel was awesome to work with! He helped customize the app to fit my exact needs. The app is working flawlessly too! Highly recommend.
Jan. 27, 2025
We’ve been using Auglio’s virtual try-on app on our website, and it’s been an absolute game-changer for our eyewear business. The app itself is incredibly intuitive, offering customers a seamless way to visualise how our frames look on them in real time. The level of precision and quality is outstanding, making it a perfect match for our handmade designs. What truly sets Auglio apart, however, is their exceptional customer care. From installation to ongoing support, their team has been attentive, knowledgeable, and quick to resolve any questions. It’s clear they’re as passionate about delivering a great experience as we are. If you’re considering adding a virtual try-on tool to your site, I can’t recommend Auglio enough. Their app has elevated our customer experience and continues to impress both us and our customers.
July 12, 2024
This app is exactly what I was looking for, great customer service, truly advanced with accurate PD measurements, its perfect and functions well
July 11, 2023
This app is working great with my store, even better with the latest upgrade, the automatic detection of the PD is great and gives a realstic size of the eyewear on the customer. I have had great feedback from many customers so far.
May 29, 2024
Auglio is a simple and practical platform. It simply increases the user's experience with the virtual trial, bringing greater confidence when choosing and also suggesting a significant increase in ROAS. The application is essential for our ecommerce.
Nov. 9, 2022
If you want to add the ability to let customers try on glasses in your store, this app does exactly what you are looking for. Products and variants of products can all quickly be turned into 3D models, which you create simply by uploading PNGs. The support is fast, responsive and very helpful as well.
Sept. 7, 2022
Support is great! I would have given 5 stars review but the analytics are really the weakness of this app. [EDIT] : They've improved the analytics recently, it's way better now good job. Support is still great and very helpful.
July 31, 2025
On top of previous review, recently app was not working and they have no curtsy to respond. They walked us through the integration of product, we published the product and Try-on products are not visible. And when we raised concerns and reached customer support they end up deleting this app from our store, leaving us with losses for more than $10,000 which is reported to Shopify legal team and also to our law firm to serve them notice We Started using this app in 2021, and with some glitches in the beginning was okay as we were also learning and they were also improving, But when we decided to have more products we negotiated our price with them so we can get integration from them to save our time & can invest in something else, also we were committed that those files will be provided to us. POOR ATTITUDE & SERVICE 1 Their customer service by CCO is poor & now able to understand core issue with very poor attitude & communication! 2 CCO declined to keep the commitment made in writing with several excuses in several emails on record. Like they stop providing asset files "SEVERAL YEARS AGO" , whereas committed us in 2021 & another one if we requested an product to be integrated previously (which we requested and paid in 2022) they will do it, after providing them proof they declined to do so. POOR ACCOUNTING 3 Number were not matching with our published products every time we went through audit and their accounting system is very poor. 4 Products published will have Try-On disappeared, they will ask you do whole process again & again, we have done it 2 times. Means be prepare if you have more SKU then dedicate a person for auditing every 3 to 6 month and then provide them proofs. POOR MANAGEMENT 5 Their staff keep changing every 6 month we had been dealing with new manager with going through the whole process again and again. - Frustrating POOR RESPONSE 6 We agreed to certain price now they disagree for integration. (now we are okay with that as our staff agreed to do in my office but do need technical details which they are not providing) 7 Also they agreed to certain plan when they started this app & now they are looking for customer to pay current price without any prior updates. 6 We were told an dedicated manager will be there to account to manage and provide service A. Manager will keep changing B Product wont be integrated C If you raise a question they will disagree to same and now new is they can dedicate and manager was Surprise to me personally. I had my staff dedicated to this for 1 month in 2021 end and then we went through whole process, then same we went through in 2022 and same we provided them the proof. This time I am spending time myself and doing it already spent 5 days in a row and now counting as switching to another plugin will need time. If you are dealing with them make sure you have everything in writing & accounting is in perfection with them.
Hello, Thank you for your great review! We are really pleased to hear you love our App and service. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime :) Lenka
Oct. 22, 2021
Great technology, great support, easy implementation, and affordable pricing! I don't know yet how much it will impact my store conversion, but I'm satisfied with this app.
Dear Woodz, thank you for the great review! We're so happy you loved your experience with the implemetation. I firmly believe that it will have a positive impact on your store conversion. Take care! Lenka, Virtooal
June 8, 2020
This app is brilliant. Great value for money. It increases conversion. Customer service is quick and very helpful. Their technical team even upload your first 100 products for free. Absolutely would recommend.
June 1, 2020
This app significantly increased our client's engagement with our products and conversion rate. When we needed help the customer care was really attentive and help us out. Would recommend :) (FYI our stores sells sunglasses)
Feb. 25, 2020
Had this for over a year now and is a vital part of our website. Its extremely easy to use and integrates well into our glasses website providing both static and real time 3D pictures for our customers. The support team are quick to respond and a pleasure to deal with. I would recommend to anyone considering this app!
Feb. 25, 2020
Excellent customer service. The people behind this app were very helpful in setting up the virtual mirror on my store. When there were little problems, they have been quick to correct them. I would recommend highly
Nov. 20, 2018
it can not work.... sometimes work, sometimes can not work, it is so funny for an app,so terrible.....