All reviews

Rating Breakdown

  • 5
    90% (175 ratings)
  • 4
    3% (6 ratings)
  • 3
    4% (7 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 27, 2024

LAST EDIT: After receiving a new message from the support, I realized that the mistake was mine. I had ticked the retina image switches for the zoom and the gallery which had caused my images to display too small. All fixed now and the app is back on our Website. Many thanks to Paula for her help! I decide"d to keep the entire review as it is as it may help other people who may face the same issue ;) This app is great! EDIT: I’m disabling the app today while concerns #2 and #3 are being addressed. However, the way my images are displayed on click is the real deal breaker. When the gallery opens, the images appear even smaller than in the initial view. Unfortunately, this is completely counterproductive and pushes visitors to close the gallery. I still don’t understand why the app can’t display images the way Shopify does natively. While Shopify’s approach sometimes enlarges images too much (depending on the original size), at least visitors get a proper zoom when they click. It’s a shame because otherwise, this app is very well done and probably ideal for businesses that can share full-resolution images without concerns about counterfeiting. INITIAL REVIEW: I have been using this app for a couple of years now and I'm globally very satisfied! It does what it says and doesn't slow down our Website. To top it off, it's super fairly priced with a one-time payment! Only missing features to make it perfect are: - the ability to zoom expand beyond the actual size of the image (like a digital zoom effect). Because if your images are not big enough, the expanded view makes no difference with the initial size. - a feature to force all images to display at the same size in the gallery view - a feature to display the image captions in the gallery (not when zoomed or expanded)

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hi My Retro Poster! We're pleased to say that thanks to your feedback, we've added these new features to the Magic Zoom Plus app: 1. When small product images are used, they will always show as 800px width in the enlarged view. 2. If a gallery contains different sized images, you can enable the new 'Square images' option and a 1:1 aspect-ratio will be applied. This will prevent jumping when you switch between items. Thanks again!

4 / 5 Share

Sept. 15, 2024

The app is really good and the support team has been very helpful. only this is I would love if they can implement adding video onto the extended view it would be so helpful.

Using app

6 days

Total reviews

2

Average rating

4.5

3 / 5 Share

July 22, 2024

Works in Impulse theme, but doesn't seem to work in Influence theme.

Using app

--

Total reviews

1

Average rating

3.0

Developer Reply

Hello Resham Shilpi Samabaya Mahasangha! Magic Zoom Plus installs automatically 99% of the time. Please approve the Collaborator request we've sent to your store and we'll help you. Thanks!

5 / 5 Share

March 7, 2024

Not only is this app awesome at customising how your products appear on your website, but the support is second to none. Our product pages would be nothing without Magic Zoom Plus and the team behind it.

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

I installed this app on Corano theme. It seemed to work well. But after a crawl from Ahrefs I lost 22 top ten pages and 30 positions. Over 500 of my photographs showed sizing errors. This may have been a conflict with another app that I had installed- VF image resizer. With any explanation, it was a huge mistake and set me back months in SEO.

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello Starlust! Thanks for reporting the compatibility issue between Magic Zoom Plus and VF Image Resizer. We're really sorry the issue has effected your SEO rating. We'd love to help you resolve this issue. Please send us your Collaborator request code and we'll send a request to your store: https://www.magictoolbox.com/contact/ Thanks!

5 / 5 Share

Aug. 10, 2023

Brilliant! I installed it with the click of a button and it worked immediately. It has improved the look of the product pages astronomically. Easy settings if you want to refine the look. It also fixed a previous product image issue where when clicking on it loaded the image into the parent browser tab. It looks much better than it did before. Had a little teething issue to begin with and support was very quick to respond and resolved it very promptly. Highly recommended. 5 Stars !!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2023

This APP is fk amazingggggg , i have tested almost all apps similares never happy , MAgic Zoom plus is gold....

Store

POLYVIZ

Using app

About 3 hours

Total reviews

2

Average rating

4.0

5 / 5 Share

June 15, 2023

Their customer service is SO prompt and helpful!! We recently had a technical issue and they fixed it within 24 hours. Other apps take days.... Really love this app!! I do wish they had a direct chat button (vs e-mail) but understand why they don't. Love this app!

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 27, 2023

We want to add videos to our product pages easily, and this app exactly does that. Very good customer service so far. Thank you.

Using app

About 3 years

Total reviews

9

Average rating

4.4

5 / 5 Share

March 30, 2023

Just installed this app to Minimal theme in Shopify. Install process was very clear along with what to expect during each step. My products immediately have the very nice zoom-in magnifier so the details of the images are available without having to have all the extra close up photos. I also love the thumbnail carousel options. The one time purchase price is a great deal and refreshing compared to all the subscription based apps that I stay away from for the most part. If the details in your product is a selling aspect this app is 100% worth it.

Using app

22 minutes

Total reviews

2

Average rating

4.5

5 / 5 Share

June 27, 2023

Updating my review since MZP tech support fixed everything that was not working and in fact made it function even better than I expected! I've been using this for a couple of months now and it's perfect. Exactly what I was looking for and my customers love it. Great tech support and customer service

Using app

10 months

Total reviews

6

Average rating

3.8

Developer Reply

We're really sorry your product page layout changed. The app uses a gallery layout, with thumbnails, so if your page uses a grid layout, then it'll change. You can disable the app then ask our team to customise it the way you'd like it to be. Our reply was slower than usual as it was a Sunday when you emailed us but we'd love to hear from you again and configure the app to your exact needs.

5 / 5 Share

Dec. 20, 2022

Great App and Great very Responsive Support, that does not only understand their own app, but also Shopify as a whole, which is important when it comes to bugfixing or tweaking the app to make it fit your style or needs. Highly recommended. And as others have mentioned, you purchase a ONE TIME COMMERCIAL LICENSE. NO BS monthly fees like with 99% of the apps on Shopify.

Using app

Over 1 year

Total reviews

14

Average rating

3.0

4 / 5 Share

Dec. 2, 2022

App werkt heel goed; alleen soms wat traag in opstarten bij belaapde foto's op de shop; We gebruiken momenteel allee de zoom functie.

Using app

29 days

Total reviews

1

Average rating

4.0

5 / 5 Share

July 8, 2022

I have been using this app for many years to improve the visual experience of our images and it delivers. Only recently did I need to reach out for support to make a couple of improvements and the support I have received from Igor has been excellent, Fast responses and custom improvements to suit out needs were implemented super quick. This app is GREAT value for money and well worth every cent. AAA+++

Using app

About 3 years

Total reviews

6

Average rating

4.5

1 / 5 Share

June 9, 2022

App works very poorly on mobile. We reached out to the app support for assistance. They said it was working correctly. It still doesn't work on mobile, it makes the product page seem broken. I followed up with support and didn't hear back. These matters are quite urgent as a broken website lis an uwful user experience. We lost sales while this was installed. Had to remove the app. Very unfortunate experience.

Store

ANDI

Using app

Over 1 year

Total reviews

8

Average rating

4.1

Developer Reply

Hello ANDI, We're really sorry that you're seeing an issue on mobile. You've been using Magic Zoom Plus since November 2020 - did the problem start only on Tuesday, when you changed your theme? We can definitely make it work on your new theme. Igor, our support team member is waiting to help. He's in Ukraine and normally replies within a couple of hours but due to the war it could take a day or so. Please provide us access to your store and we'll solve it. Thanks!

5 / 5 Share

March 16, 2022

Magic Zoom Plus is amazing. It works really good and ist quite customizable. I Wanted to zoom deeper just on mobile view and the team helped me out extremely fast. I am very happy and would recommend the app to all expect my competitors.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

Really helped to make my products eye-catching. Support is fantastic. Igor worked quickly and attentively to customize my preferences to total satisfaction. This app is worth every cent and more.

Using app

8 months

Total reviews

9

Average rating

4.6

5 / 5 Share

Dec. 7, 2021

really good support and it improves the image quality. Its a good addition to shopify. If any problem they fix it imediately! so good

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

Awesome app, awesome customer support! Definitely recommend using it. It is super user friendly and easy to use.

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

I tried literally all the 360spin apps the Shopify store offers. The Magic Zoom Plus & Sirv are by far the best apps to use. There is just no comparison, I'm sorry. The combination between Magic Zoom Plus & Sirv works so excellently. The service just cannot be any better, mind-blowing how fast and accurate assistance I got almost 24/7. Because of the premium app and service, I managed to wheel in a huge client. Thanks from our team to Magic Zoom Plus & Sirv! Big up to you both!

Using app

About 2 years

Total reviews

1

Average rating

5.0