All reviews

Rating Breakdown

  • 5
    91% (174 ratings)
  • 4
    3% (5 ratings)
  • 3
    3% (6 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 7, 2024

Not only is this app awesome at customising how your products appear on your website, but the support is second to none. Our product pages would be nothing without Magic Zoom Plus and the team behind it.

Using app

--

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

I installed this app on Corano theme. It seemed to work well. But after a crawl from Ahrefs I lost 22 top ten pages and 30 positions. Over 500 of my photographs showed sizing errors. This may have been a conflict with another app that I had installed- VF image resizer. With any explanation, it was a huge mistake and set me back months in SEO.

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello Starlust! Thanks for reporting the compatibility issue between Magic Zoom Plus and VF Image Resizer. We're really sorry the issue has effected your SEO rating. We'd love to help you resolve this issue. Please send us your Collaborator request code and we'll send a request to your store: https://www.magictoolbox.com/contact/ Thanks!

5 / 5 Share

Aug. 10, 2023

Brilliant! I installed it with the click of a button and it worked immediately. It has improved the look of the product pages astronomically. Easy settings if you want to refine the look. It also fixed a previous product image issue where when clicking on it loaded the image into the parent browser tab. It looks much better than it did before. Had a little teething issue to begin with and support was very quick to respond and resolved it very promptly. Highly recommended. 5 Stars !!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2023

This APP is fk amazingggggg , i have tested almost all apps similares never happy , MAgic Zoom plus is gold....

Store

POLYVIZ

Using app

About 3 hours

Total reviews

2

Average rating

4.0

5 / 5 Share

June 15, 2023

Their customer service is SO prompt and helpful!! We recently had a technical issue and they fixed it within 24 hours. Other apps take days.... Really love this app!! I do wish they had a direct chat button (vs e-mail) but understand why they don't. Love this app!

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 27, 2023

We want to add videos to our product pages easily, and this app exactly does that. Very good customer service so far. Thank you.

Using app

About 3 years

Total reviews

9

Average rating

4.4

5 / 5 Share

March 30, 2023

Just installed this app to Minimal theme in Shopify. Install process was very clear along with what to expect during each step. My products immediately have the very nice zoom-in magnifier so the details of the images are available without having to have all the extra close up photos. I also love the thumbnail carousel options. The one time purchase price is a great deal and refreshing compared to all the subscription based apps that I stay away from for the most part. If the details in your product is a selling aspect this app is 100% worth it.

Using app

22 minutes

Total reviews

2

Average rating

4.5

5 / 5 Share

June 27, 2023

Updating my review since MZP tech support fixed everything that was not working and in fact made it function even better than I expected! I've been using this for a couple of months now and it's perfect. Exactly what I was looking for and my customers love it. Great tech support and customer service

Using app

10 months

Total reviews

5

Average rating

4.0

Developer Reply

We're really sorry your product page layout changed. The app uses a gallery layout, with thumbnails, so if your page uses a grid layout, then it'll change. You can disable the app then ask our team to customise it the way you'd like it to be. Our reply was slower than usual as it was a Sunday when you emailed us but we'd love to hear from you again and configure the app to your exact needs.

5 / 5 Share

Dec. 20, 2022

Great App and Great very Responsive Support, that does not only understand their own app, but also Shopify as a whole, which is important when it comes to bugfixing or tweaking the app to make it fit your style or needs. Highly recommended. And as others have mentioned, you purchase a ONE TIME COMMERCIAL LICENSE. NO BS monthly fees like with 99% of the apps on Shopify.

Using app

2 days

Total reviews

14

Average rating

3.0

4 / 5 Share

Dec. 2, 2022

App werkt heel goed; alleen soms wat traag in opstarten bij belaapde foto's op de shop; We gebruiken momenteel allee de zoom functie.

Using app

29 days

Total reviews

1

Average rating

4.0

5 / 5 Share

July 8, 2022

I have been using this app for many years to improve the visual experience of our images and it delivers. Only recently did I need to reach out for support to make a couple of improvements and the support I have received from Igor has been excellent, Fast responses and custom improvements to suit out needs were implemented super quick. This app is GREAT value for money and well worth every cent. AAA+++

Using app

About 3 years

Total reviews

6

Average rating

4.5

1 / 5 Share

June 9, 2022

App works very poorly on mobile. We reached out to the app support for assistance. They said it was working correctly. It still doesn't work on mobile, it makes the product page seem broken. I followed up with support and didn't hear back. These matters are quite urgent as a broken website lis an uwful user experience. We lost sales while this was installed. Had to remove the app. Very unfortunate experience.

Store

ANDI

Using app

Over 1 year

Total reviews

7

Average rating

4.0

Developer Reply

Hello ANDI, We're really sorry that you're seeing an issue on mobile. You've been using Magic Zoom Plus since November 2020 - did the problem start only on Tuesday, when you changed your theme? We can definitely make it work on your new theme. Igor, our support team member is waiting to help. He's in Ukraine and normally replies within a couple of hours but due to the war it could take a day or so. Please provide us access to your store and we'll solve it. Thanks!

5 / 5 Share

March 16, 2022

Magic Zoom Plus is amazing. It works really good and ist quite customizable. I Wanted to zoom deeper just on mobile view and the team helped me out extremely fast. I am very happy and would recommend the app to all expect my competitors.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

Really helped to make my products eye-catching. Support is fantastic. Igor worked quickly and attentively to customize my preferences to total satisfaction. This app is worth every cent and more.

Using app

8 months

Total reviews

9

Average rating

4.6

5 / 5 Share

Dec. 7, 2021

really good support and it improves the image quality. Its a good addition to shopify. If any problem they fix it imediately! so good

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

Awesome app, awesome customer support! Definitely recommend using it. It is super user friendly and easy to use.

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

I tried literally all the 360spin apps the Shopify store offers. The Magic Zoom Plus & Sirv are by far the best apps to use. There is just no comparison, I'm sorry. The combination between Magic Zoom Plus & Sirv works so excellently. The service just cannot be any better, mind-blowing how fast and accurate assistance I got almost 24/7. Because of the premium app and service, I managed to wheel in a huge client. Thanks from our team to Magic Zoom Plus & Sirv! Big up to you both!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

This is an amazing app that does exactly what it says it does and what I expected and needed it to do. It was very simple to setup and the one forever fee makes this app very worth it since coding yourself is complicated and needs to be redone when updating your theme. Basically this is a plug and play app that can be used again and again.

Using app

About 1 month

Total reviews

7

Average rating

3.0

5 / 5 Share

Sept. 2, 2021

Without out a doubt, this is among the most powerful apps available. The only thing perhaps better is their support. Their expertise in Shopify is extensive and goes beyond just the app which is why it works so well.

Using app

6 days

Total reviews

6

Average rating

5.0

1 / 5 Share

July 23, 2021

I want to use this app to do a function of enlarged pictures, But after I gave it partner rights, it changed the code of our store template, and on the new magnifying glass, it is also the product picture to join their own App Product Name and Advertising Jump Link. And after I delete this application, the code has not disappeared, and their advertisements are still hanging on the website product picture. I can only recreate a new template and decorate.

Using app

About 11 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hello Ellessay! Magic Zoom Plus zooms the product image on hover, and enlarges the image to full-screen on click. We offer all customers a Free Trial version to try on their store which is why you saw the 'Magic Zoom Plus trial version' message. From what you wrote, it sounds as though the 'Restore files' button wasn't clicked during uninstallation. The 'Restore files' button must be clicked before deleting the app. It's easy to fix the issue, simply: 1. Reinstall the Magic Zoom Plus app: https://apps.shopify.com/magic-zoom-plus 2. Go to: Dashboard > Apps > Magic Zoom Plus > About > Open app > (you are now on the Settings page) > Click 'Remove app' tab > Click 'Restore files' button. https://magictoolbox.sirv.com/screenshots/shopify-magic-zoom-plus-restore.png 3. Delete app on Apps page in your Shopify dashboard. https://magictoolbox.sirv.com/screenshots/shopify-magic-zoom-plus-delete.png 4. Magic Zoom Plus is now uninstalled. Thanks!