All reviews

Rating Breakdown

  • 5
    98% (63 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 8, 2023

The customer service is fantastic! We needed to make some tweaks, and the response time is super fast. It has been a great experience working with MOF folks.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Great customer support. Had an issue but they were very responsive and resolved the problem right away. The app is working great and I have very specific forms on each variant. So far the way the form changes dynamically on a product has been great.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2023

Very simple installation, I used the app to add a drop down form on my product page which then comes through on the order. This worked well. I did get quick and efficient support during my installation has had a small issue caused by my lack of skills. Nice work guys, thank you.

Using app

About 7 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

July 12, 2023

Awesome app and fantastic customer support! We are so happy we found this app! It allows me to collect information for customer deliveries in a seamless way.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2023

O aplicativo atendeu as minhas expectativas, muito satisfeita. Não consegui fazer sozinha a configuração da app na minha Shopify, entrei em contato com o atendimento e fiquei muito satisfeita com a preocupação, a atenção, disponibilidade e todo cuidado que tiveram para que tudo ficasse como eu queria! O atendimento geralmente só responde de um dia para o outro mas muito eficaz! Recomendo!!!! Só tive pena do app não poder ser tbm usado no carrinho de compras que me ajudaria tbm, mas no produtos é perfeito! Obrigada em especial à Débora que foi quem me atendeu com a maior das gentilezas.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2023

Works great, does exactly what it should do. Makes it very easy to add different fields to specific products. In short: great app. But the best thing: their customer service is amazing! They are super helpful and fast. Totally recommend this app

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2023

We use this to force conditions before purchase. Very responsive support, even after hours. Appreciate all the help!

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 9, 2023

Really useful app. Had a couple issues getting it started and the Dev was happy to help us get set up.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

We are really enjoying the flexibility this app provides. Only request is that we would be able to "duplicate" fields we've already created. Customer service is EXCELLENT... we are looking forward to exploring this app more, and seeing just what we can accomplish with it.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2023

I needed to engage my customers with specific questions at the time of purchase and this app did exactly what I needed it to do. They even recommended a complimentary app to export the reports.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

John has been extremely helpful in getting an app installed on my products. He is very knowledgeable, understanding, and expedited what I needed. I look forward to talking again with him in the future. He was AWESOME!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 13, 2023

I have recently downloaded this app. I reached out to their support team and they responded quickly to my questions and even set it up for me. I have had to make changes to some of the things on my website and I reached out to their support numerous times and they responded quickly and changed things a few times. Their support is amazing. I would 100% recommend this app.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2023

Really amazing support. I wanted something to edit and immediately i got answer and solution! I use this app for my custom field on product details! Really appreciate their attitude.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2023

What can I say "SIMPLY FANTASTIC SERVICE" John was so helpful and nothing was to much trouble. I highly recommend.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 30, 2023

L'app non permette di vedere i form compilati da cliente una volta ricevuto l'ordine rendendola praticamente inutile...L'assistenza è stata veloce e gentile.

Store

tunefy

Using app

5 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review. The problem you are experiencing can be solved by viewing the order details in the admin. All field information is included in the order. Happy I was able to respond and assist you within 1 minute of your original request. Here to help if you need anything else.

5 / 5 Share

Jan. 26, 2023

Super useful, super simple, very effective. The support for the app is also great, with several enquiries directly answered within 10 hours of sending the email.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

Super helpful app which is easy to setup and in cases something does not work an absolutely great customer service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

Easy to use app and very quick and helpful response from customer support. Did exactly what we needed in allowing us to gather some extra information for one particular product.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Useful application !!!! Great feedback & support ! Highly recommended. Thank you for your quick response

5 / 5 Share

Jan. 24, 2023

It is very easy to use. The customer support is very friendly and helpful. Highly recommend. Thank you very much!

Using app

7 days

Total reviews

1

Average rating

5.0