Magical Custom Fields & Upload

I installed Magical Form Fields to test for a fairly specific use case involving multiple image uploads and a short video upload per order. The app itself is easy to set up, integrates well with Shopify products, and the core functionality for image/document uploads works smoothly. However, there are a couple of limitations worth noting. Video file types such as .mp4 are not currently supported, which may be restrictive depending on your workflow. A workaround using external links (Drive/Dropbox) was suggested, but it’s not quite as seamless as native uploads. One important behaviour merchants should be aware of: files uploaded via the product page are stored in Shopify Content → Files even if the customer never completes checkout, and these files are not automatically cleaned up. While support mentioned they haven’t received abuse reports, this does mean there’s potential for file storage clutter or misuse if someone repeatedly uploads files without ordering. That said, support was responsive, transparent, and helpful when answering my questions, which I appreciated. Overall, the app is solid for image/document-based workflows, but merchants with more advanced upload requirements or concerns around file storage handling security may want to test carefully first.

Amazing service, I have to have the customization on the products I sell. I'm also not great with technology. After I struggled for a few days, they emailed me to check on how it was going. After quickly realizing they needed to come in to help, they got it all set up perfect for me in less than an hour! Amazing service! They have a customer for years, if not a few decades.

Kyle provided excellent service from start to finish. He was efficient, attentive, and exactly on point with every request. Communication was smooth and timely, which made the entire process seamless. Highly recommend working with him.

I'm not very good with computers but Kyle made this a very effortless success. Thanks

I love the app and Stephen was incredibly helpful. I used the app for the first time and got a little stuck. Stephen fixed my mistakes quickly and explained where I went wrong. I highly recommend it.

Exceptional app backed by even better customer support! As a Shopify beginner, I was initially overwhelmed, but Stephen was incredibly patient and guided me through the setup process step-by-step. The app itself is exactly what I needed for my new shop. If I could give it 10 stars, I would!

They are very helpful, have good support, and have a wonderful product that solved our need.

Awesome, team reply fast and help you if you have things to change, custom field look great and simple to use !

Amazing support. Jeff was able to assist and fix my issue within less than 30 minutes of me reaching out

Love using this app for my shop! The customer service is so fast and unmatched, shoutout to Stephen for saving the day and assisting me with my issue! Will use this forever it makes customizing my listings so easy

Amazing app and incredible customer support! Highly recommend!

Jeff was incredibly helpful. I needed a bit of guidance on how to integrate the app into my shop. Within an hour of emailing, my shop was fully integrated. Thank you!

This app is simply Magical! I wanted a straightforward app to manage the order flow of a product in my store. However, I tried more than 4 apps with no luck. Other apps were too expensive, and I didn't need so many functions anyway. So happy I found this app. John and Jeff helped me with a few app issues and resolved them quickly. Thanks to this app, I could launch my online store! Thank you!

Amazing and super fast customer service!

I'm so excited about this app! We are running a fundraiser on Shopify (for certain products) and I couldn't figure out a way to collect info that gives credit to those driving traffic. The Magical Custom Fields app shows up next to the product and is so easy. Customer service was great to help me figure it out when I was not installing it correctly. This is going to make my life so easy for what I'm trying to do, thank you!

Easy to set up and really adds value to my store. I've already seen increased order values. I needed one small customization and the customer service team was awesome and fast. A friend recommended this app to me and I'll be recommending it to everyone I know with a Shopify store!

I've had multiple support requests for Magical Fields do to the complexity of what we offer, and what we expect internally to keep our operation running smoothly. The service is always excellent and fast. And while this app still doesn't do EVERYTHING that we would like it to, it does make it possible for us to offer our products via Shopify. We couldn't do this without them.

Really great and straightforward app. Works really well, the customer support is awesome as well!

They were super helpful and called within an hour of my email request for help.

Fantastic support from the Magical Apps team. Jeff went above and beyond to help us fix an issue with custom fields across different languages. Super quick, clear communication and a working solution in no time. Highly recommended!