Maisie AI Chatbots & Live Chat
The Chatbot Platform for Shopify Stores | Maisie AI
Rating
4.8
feedback
14
chart
#9,832
All reviews
Rating Breakdown
July 25, 2023
Maisie has been a great addition to our website. It has cut down on our inbox to our support staff. Shaun and his team have been great, easy to work with and quick response time. 10/10
We really appreciate your review. It has been a pleasure working with you.
March 15, 2023
This is hands down the best chatbot I have found. Well priced, has great service, and a beautiful design. I would 100% recommend it.
Thanks for your review and feedback. We really appreciate it!
Nov. 25, 2022
In fact, we are more than positively surprised by the app. The app works great, the support is fast & very helpful
Vielen Dank! We're glad you are seeing great results from using Maisie!
Aug. 29, 2022
I was looking for an app that could have combined both live chat and chat bot. Maisie offered a great solution. So far satisfied with this app.
Thanks so much for your kind review.
Dec. 18, 2021
Outstanding customer support and onboarding experience. Great app which allows either premade templates or you can build your own. I highly recommend this to anyone who is looking for a customizable chatbot app that can also defer to live support when needed.
Thank you so much for your 5* review! Glad we were able to asist you.
Oct. 11, 2021
If you like HIGHER conversion rates and LOWER customer service email inquiries, then you will LOVE Maisie. I have installed several chatbots and none of them came close to the results we have gotten with Maisie. Maisie not only provides one of the most intuitive chatbots (from backend design to user experience) but also top notch customer service. The ability to design different flows for different pages (product pages, cart pages, etc.) has increased our conversion rate tremendously. Our Maisie Bot has helped our customers quickly find answers to their questions, leading them to a more confident buying decision while significantly decreasing the number of customer service emails that require a human to answer. 10/10 would recommend… You will not be disappointed with Maisie!
Thanks so much for your glowing review! And we're so happy to see how much value you are seeing from Maisie.
Sept. 6, 2021
The set up of Maisie is really easy to get going. The automation is great and saves on staff time having to respond. The only downside at present is no mobile app for the live chat to be attended to remotely.
Thanks for your review. The mobile app for live chat is on its way!
June 1, 2021
very easy to install very helpful customer service I am satisfied. for the owners of an e-commerce business I recommend it
Mille grazie!
April 11, 2021
Looked at all the chatbot/live chat apps and Maisie came out on top. Easy to set up to interact with your customers to answer all those common questions, promote products with a customer quiz or hand off to a human operator via email, messenger or live chat. Support is great too. Look no further than Maisie - best value for the best price.
Thanks so much for your review!
March 29, 2021
Within 24hrs I have noticed few products I highlighted via the app have been sold. I am now very much excited to update it further to see the further engagement of visitors. It's a value-for-money app and the support is great.
Thanks for your review!
Aug. 26, 2020
Hallelujah. Maisie has been a breeze to install and straight away we could see website visitors interacting. No website owner can rest while the majority of your website visitors leave your site. This has the potential to really increase conversion rates.
Thank you for your review and we look forward to continuing to help you accelerate your growth.
Aug. 26, 2020
Poor business ethics, I asked for assistance with setting up the app and the response was sure if you pay us $99 U.S, I have requested assistance in setting up other apps when on the free trial and have never been charged. They say reason they charge is because it takes a few hours to set up and people delete the app after the 30 day free trail!! Clearly told me everything I needed to know, Don't waist your time these guys just want your money!!
We're sorry you feel that way. We did offer to assist you with set up with a 1:1 screen sharing session but you weren't interested so we offered you the option of a custom full setup for which a fee applies.
July 27, 2020
Great app and very good service from the team. Well worth it if you want to assist customers find what they're looking for!
Thanks for your kind review!
June 23, 2020
Maisie AI is an excellent app for both customer support and sales conversion. As soon as I implemented in my store, I was able to convert visitors who were about to exit to paying customers. The integration with Facebook Messenger is slick and seamless, and the admin support from the app team is superb. I highly recommend!
Thanks very much for your review.