All reviews

Rating Breakdown

  • 5
    86% (12 ratings)
  • 4
    7% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 25, 2023

Maisie has been a great addition to our website. It has cut down on our inbox to our support staff. Shaun and his team have been great, easy to work with and quick response time. 10/10

Using app

--

Total reviews

4

Average rating

5.0

Developer Reply

We really appreciate your review. It has been a pleasure working with you.

5 / 5 Share

March 15, 2023

This is hands down the best chatbot I have found. Well priced, has great service, and a beautiful design. I would 100% recommend it.

Using app

23 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your review and feedback. We really appreciate it!

5 / 5 Share

Nov. 25, 2022

In fact, we are more than positively surprised by the app. The app works great, the support is fast & very helpful

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Vielen Dank! We're glad you are seeing great results from using Maisie!

5 / 5 Share

Aug. 29, 2022

I was looking for an app that could have combined both live chat and chat bot. Maisie offered a great solution. So far satisfied with this app.

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much for your kind review.

5 / 5 Share

Dec. 18, 2021

Outstanding customer support and onboarding experience. Great app which allows either premade templates or you can build your own. I highly recommend this to anyone who is looking for a customizable chatbot app that can also defer to live support when needed.

Using app

18 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your 5* review! Glad we were able to asist you.

5 / 5 Share

Oct. 11, 2021

If you like HIGHER conversion rates and LOWER customer service email inquiries, then you will LOVE Maisie. I have installed several chatbots and none of them came close to the results we have gotten with Maisie. Maisie not only provides one of the most intuitive chatbots (from backend design to user experience) but also top notch customer service. The ability to design different flows for different pages (product pages, cart pages, etc.) has increased our conversion rate tremendously. Our Maisie Bot has helped our customers quickly find answers to their questions, leading them to a more confident buying decision while significantly decreasing the number of customer service emails that require a human to answer. 10/10 would recommend… You will not be disappointed with Maisie!

Store

MILSPIN

Using app

21 days

Total reviews

4

Average rating

4.0

Developer Reply

Thanks so much for your glowing review! And we're so happy to see how much value you are seeing from Maisie.

4 / 5 Share

Sept. 6, 2021

The set up of Maisie is really easy to get going. The automation is great and saves on staff time having to respond. The only downside at present is no mobile app for the live chat to be attended to remotely.

Using app

7 months

Total reviews

7

Average rating

4.9

Developer Reply

Thanks for your review. The mobile app for live chat is on its way!

5 / 5 Share

June 1, 2021

very easy to install very helpful customer service I am satisfied. for the owners of an e-commerce business I recommend it

Using app

4 months

Total reviews

5

Average rating

4.4

Developer Reply

Mille grazie!

5 / 5 Share

April 11, 2021

Looked at all the chatbot/live chat apps and Maisie came out on top. Easy to set up to interact with your customers to answer all those common questions, promote products with a customer quiz or hand off to a human operator via email, messenger or live chat. Support is great too. Look no further than Maisie - best value for the best price.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

March 29, 2021

Within 24hrs I have noticed few products I highlighted via the app have been sold. I am now very much excited to update it further to see the further engagement of visitors. It's a value-for-money app and the support is great.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review!

5 / 5 Share

Aug. 26, 2020

Hallelujah. Maisie has been a breeze to install and straight away we could see website visitors interacting. No website owner can rest while the majority of your website visitors leave your site. This has the potential to really increase conversion rates.

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review and we look forward to continuing to help you accelerate your growth.

1 / 5 Share

Aug. 26, 2020

Poor business ethics, I asked for assistance with setting up the app and the response was sure if you pay us $99 U.S, I have requested assistance in setting up other apps when on the free trial and have never been charged. They say reason they charge is because it takes a few hours to set up and people delete the app after the 30 day free trail!! Clearly told me everything I needed to know, Don't waist your time these guys just want your money!!

Using app

About 4 hours

Total reviews

4

Average rating

4.0

Developer Reply

We're sorry you feel that way. We did offer to assist you with set up with a 1:1 screen sharing session but you weren't interested so we offered you the option of a custom full setup for which a fee applies.

5 / 5 Share

July 27, 2020

Great app and very good service from the team. Well worth it if you want to assist customers find what they're looking for!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind review!

5 / 5 Share

June 23, 2020

Maisie AI is an excellent app for both customer support and sales conversion. As soon as I implemented in my store, I was able to convert visitors who were about to exit to paying customers. The integration with Facebook Messenger is slick and seamless, and the admin support from the app team is superb. I highly recommend!

Store

Loskey

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks very much for your review.