Rating

4.5

feedback

170

Reviews

chart

#806

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    8%
  • Less than a month
    25%
  • Less than a year
    48%
  • More than a year
    17%

Reviews Summary

The reviews for the Magical Make an Offer app on Shopify are overwhelmingly positive, with users praising the excellent customer service provided by the support team. Many users highlighted the quick response times and efficient resolution of any issues they encountered. The app itself was described as easy to use and effective in generating extra income for businesses. However, there were a few negative reviews mentioning issues such as pricing discrepancies, lagging performance, and limitations in customization options. Overall, the app seems to have a strong focus on customer service and user-friendly functionality, making it a valuable addition to online stores.

Highlights

Excellent customer service and quick response times
Ease of use and effectiveness in generating extra income
Negative reviews mentioning pricing discrepancies, lagging performance, and customization limitations

Rating Breakdown

  • 5
    85% (145 ratings)
  • 4
    10% (17 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    3% (5 ratings)

Reviews with Text

  • 99% (169)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 31, 2025

The support Team reached out to me immediately, Rep name is Kyle. They resolved all of my questions, set up the app on my website exactly as I requested. Everything looks good and clean. Excellent customer service. I just installed this app, now let's see if it's effective.

Store

Oyelakin Dinners (African Art Dinnerware)

Using app

About 6 hours

5 / 5 Share

Oct. 9, 2025

We've used this app for about a week, and it's already started generating extra income for us. The setup is easy, and the small video library is very helpful in resolving any issues. Service levels are excellent. Kyle and the team are quick to respond to any questions not covered by the videos. The replies are well structured, easy to follow, and ultimately work! We can't see any downside to this app, and we've looked for one! Overall, a great App with excellent customer service. We would recommend it to any business that is looking for growth - who isn't!. A cost-effective, easy-to-use, proven to work and well-supported App.

Using app

9 days

Total reviews

13

Average rating

4.8

1 / 5 Share

Sept. 30, 2025

"We only charge 2.99% on the offer amount which converts into a fully paid order. Any offers that don’t convert are absolutely FREE! " Not exactly the 1% advertised I have been contacted by the company about this review - I suggest you contact shopify to investigate why users are being told they will be charge 2.99% and not the advertised 1%

Store

DUVOLAB

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

The app is free to install and only charges up to 1% on completed sales. Offers that don’t convert are always free. If you have questions, reach out anytime and we’ll be glad to help.

5 / 5 Share

Sept. 2, 2025

Awesome support experience! There was an internal technical issue with Magical Make an Offer app interfered with a key streaming app on my site. I sent out a support request hoping to get a response in days, and they magically fixed the issue in minutes! CUSTOMER FOR LIFE! Thank you!

Using app

4 months

Total reviews

3

Average rating

5.0

2 / 5 Share

Aug. 31, 2025

Keeps lagging, doesn't show the offers received unless I go in and check it myself. Not the best experience

Using app

29 days

Total reviews

10

Average rating

4.7

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more