All reviews

Rating Breakdown

  • 5
    85% (145 ratings)
  • 4
    10% (17 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    3% (5 ratings)

Reviews with Text

  • 99% (169)
Review RSS Feed Review RSS Feed

4 / 5 Share

July 11, 2024

The app developers went above and beyond helping me to set up this app when I had difficulty with understanding how to navigate the set up. I'm new to Shopify so it's likely an easy app that's somewhat difficult because of my lack of experience with website development. Possible suggested change for app developer: I don't like that the customer gets an email from "Magical Make an Offer" instead of from me. I'm using this app for donations to be given and donors could think it's a spam email being sent to them. It would also be nice if there was a way for me to send the customer a customized email after they've completed the purchase.

Using app

16 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 5, 2023

Fantastic app, integration looks seamless and support is helpful and responsive, pricing structures are great also. Would recommend.

Using app

About 2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 28, 2022

Great app, easy to use and good support Will be even better when customers can combine offers with other items in their cart.

Store

Reliked

Using app

About 1 month

Total reviews

4

Average rating

4.5

4 / 5 Share

Sept. 5, 2022

The Make an Offer app has been a very useful tool to communicate with potential buyers. While the odd offer is unrealistic, most offers are worth negotiating with. It would be good to be able to adjust the template ourselves, perhaps that is in there and we just can't find it. I feel the fees are a bit inflated for what it offers. Saying that, it is highly recommended.

Using app

11 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the kind review and constructive feedback! Our customer support has reached out to better understand your needs if there is anything we can help with with regards to the templates :), or any other questions you may have. There are also some tips on how to best use MaO you may find helpful here: https://make-an-offer-demo-store.myshopify.com/pages/faq Thanks again and please reach out should you have any questions!

4 / 5 Share

June 25, 2021

Great idea , maybe could you app be quickly , every time request login to reply, it should be predicted. Maybe suggest to costumer range price

Using app

6 days

Total reviews

14

Average rating

2.0

4 / 5 Share

Jan. 20, 2021

Very good application, it functions as it should and makes it very attractive to the customer, thank you for providing us with great assistance.

Using app

9 months

Total reviews

2

Average rating

4.0

4 / 5 Share

Sept. 14, 2021

Update : Fixed, thanks make an offer. I can't download my offer, counter offer always error when buyer trying to use the offer link. No support at all. I will change this after developer respond to my email.

Using app

About 3 years

Total reviews

9

Average rating

4.2

Developer Reply

Hi! First of all, thanks a lot for your feedback and our sincere apologies for your experience, it is unacceptable that you did not receive the excellent service you deserve. It seems like we are having trouble getting in touch with you after sending through several follow up emails. We have rectified the issues and things should be working smoothly. We would love to hear back from you and discuss further on how we can help to further customize the app so it best fits your need. Thanks!

4 / 5 Share

May 3, 2020

I love the app. Without a doubt it has increased sales. Because I own a brick and mortar resale clothing store, making an offer is a perfect way to be more interactive with my online shoppers. Customizing the responses was important for me and seems to work perfectly with the automated messages. The only reason why I did not give it all stars is because the text alert does not work at all. I’m constantly logging on to the app and refreshing it to see if there are new offers throughout the day. I really do wish the text portion worked. Otherwise, lots of offers received, lots of counters and lots of accepted!

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thankyou thankyou! love the feedback. We are so sorry about the text issue - we are deep diving that issue right now and will have a solve for you soon. Thanks for your patience and thank you so much for bringing it to our attention.

4 / 5 Share

April 16, 2020

App is working very good for us, just note that sometimes it won't send SMS to you for few days but it will work again as usual .. the 2% fees is little high specially when an item is not a low price item but overall it is a very good app.

Using app

4 months

Total reviews

9

Average rating

3.6

Developer Reply

Thankyou so much for your feedback - we are deep diving the SMS issue as we speak and will make sure its working reliably. We really appreciate you bringing this to our attention, i love it!

4 / 5 Share

April 18, 2019

Really useful app that has produced revenue for our store. Customers love having the ability to negotiate and this gives them an easy way to do it.

Using app

5 months

Total reviews

5

Average rating

4.6

4 / 5 Share

Dec. 30, 2018

Great product wish there was better notification but otherwise love the opportunity it gives us to offer our customers

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 30, 2018

Overall I am happy with this app. However I would be even more happy to read the SKU when I am receiving the offer on an item.

Using app

10 months

Total reviews

7

Average rating

4.9

4 / 5 Share

March 22, 2018

Amazing customer service :) Happy with the results. Please go for it!

Using app

About 15 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

July 17, 2017

This app was instrumental in getting some of our products moving. We like the interface and implementation within our Shopify account. Of course, it does lend itself to some lowball offers that come in, but it gives some interesting data on what people are willing to pay for certain items.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 29, 2018

Very helpful app. Announcing a sale, in this case a Moving Sale, really helped kick up interest - and the Make an Offer sale resulted in much greater sales than a year-end sale. I sell skis, and they come in numerous lengths. The app allowed individuals to make purchases without specifying length, which created extra work to resolve. 2018/5/29: The ability to limit the pop up to certain items has proven very useful. I enable the pop up on clearance items, which helps move them, and don't enable it on current items, which preserves pricing and makes my retailers happy.

Using app

8 months

Total reviews

19

Average rating

4.9

4 / 5 Share

May 26, 2017

Very responsive and care about customer satisfaction

Store

Izol Uv

Using app

About 22 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 25, 2016

Very useful app. Recently start using it. Will need some additional features though such as linking the offer more directly with all the product info. But for the price, I cannot complain.

Using app

20 days

Total reviews

1

Average rating

4.0