Pets Paradise review for Manifest AI Chatbot + ChatGPT

1 / 5

Oct. 10, 2023

Here at Pets Paradise, we've always aimed to integrate the best tools to deliver unparalleled service to our community. Unfortunately, our experience with Manifest AI was far from ideal. After a sudden change in their pricing model, we found that features we once had access to were abruptly taken away. This not only disrupted our workflow but also resulted in glitches that rendered our chatbot unmodifiable. Despite reaching out for assistance, their customer service was unsatisfactory; they seemed dismissive of the changes they made to the free plan. While they initially seemed keen on addressing the glitch, after a brief intermission on our end, there was a conspicuous lack of follow-up from their side. Consequently, we decided to uninstall and move forward. It's disheartening when a company doesn't uphold its commitments or show genuine concern for its clients. We won't be missing this relationship and would advise others to proceed with caution.

Using app

17 days

Total reviews

66

Average rating

4.3

Developer Reply

We are extremely sorry for the inconvenience. We are super grateful and glad that you chose to give us another chance. We hope you are loving our services & product this time. Hoping for a long term partnership with Pets Paradise. :)

Manifest AI Chatbot + ChatGPT for Shopify
Manifest AI Chatbot + ChatGPT
4.5 star
40 reviews

AI Chatbot, Live Chat for shopify stores using ChatGPT

Developer
Shopify App Store