All reviews

Rating Breakdown

  • 5
    97% (30 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)
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5 / 5 Share

Sept. 14, 2020

Couldn't be happier with the App and Gautam Bagchi for helping us get everything synced and tested properly. Gautam made the whole process very easy and seamless, and his willingness to go above-and-beyond was awesome - he stayed up into the early hours to get us setup!!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 21, 2021

Excellent customer support from Aishwarya. We had an issue with setting the App, Aishwarya has been very accomodating. She even called us to help us configure the app. The app has been very helpful. One wish though, we wish the app could do background syncing.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

July 24, 2020

Gautam has been an incredible asset during my implementation and help during the synching process. I am glad he was my Account Manager during this process!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2020

This app is very easy to use and supports an important part of our email marketing strategy. Gautam is super helpful in getting us set the right foot from the start!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2020

Hello, This is a great app and the support is also good! We plan to use it for all our stores worldwide.

Using app

About 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

April 20, 2020

Wonderful app and great support team! I would recommend it to anyone who is trying to do this integration

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2020

Gautam delivered what we needed for our organization at a critical junction of our data syncing process. we can now take our Marketing cloud automation journeys to the next level!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2020

Customer service for eShopSync will go above and beyond to ensure integration. This app seems to be the only one of its kind, providing direct integration into Salesforce Marketing Cloud. The app allows you create Data Extensions directly from your future order data. We were able to connect multiple store fronts to our single Salesforce account.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2019

Their support team was quick to fix some issues that we had. The app itself could provide a bit more functionality, but I'm sure this can be done at request. Our data has been successfully posting to our Marketing Cloud and look forward to continue using this app.

Store

swiig

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 27, 2019

We're a billion dollar publicly traded company and have launched several eCommerce sites through the years. We needed a solution to integrate Shopify with Salesforce Marketing Cloud and this app offered an easily solution. We encountered issues, reached out to the App Vendor for support and they worked tireless to diagnose our problem and resolved our issues before launch. I would definitely rate this as one of the best for SFMC. Thanks for the great app and support!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2019

The customer service provided by Arundhati was phenomenal. We decided to use this app because it is the most straight forward, simple way to connect Shopify and Salesforce Marketing Cloud. The app development team assisted with installation of the app in Shopify as well as connecting to marketing cloud. Arundhati was incredibly responsive and quickly fixed a few issues that occured. To be fully transparent, the abandoned cart data does not automatically sync from Shopify to SFMC, it must be pushed manually. Additionally, the data captured from Shopify to SFMC through the app is somewhat limited, but the app developer has proven that customization is available quickly for at a very reasonable additional cost. It is new, but you can count on awesome customer service if something doesn't work correctly.

Using app

About 1 year

Total reviews

3

Average rating

5.0