Marketplace Connect by Tom IT
Boost sales by reaching customers on Amazon, ebay and more
Rating
4.4
feedback
34
chart
#1,725
All reviews
Rating Breakdown
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May 6, 2025
This app does not work. I've downloaded the app, and was never able to see one product from shopify in their app, to upload to Ebay. When I reached out to customer service, they were not there because they're based in europe. So waited till the next day, they were onine, but nobody responded. They finally sent an email stating that they did not had shopify permissions to sync products outside of shopify, so basically shopify is preveting them to operate. Do not choose this app, waste of time and money.
H! I’m sorry our app didn’t meet your expectations. We’re bound by Shopify’s Partner Terms, which currently prevent automatic catalog export to other marketplaces. Many merchants successfully rely on us for: - Order syncing - Inventory synczing - Tracking synchronization Thanks for your feedback. We’ll clarify our app’s functionality on the Shopify listing to avoid confusion for merchants going forward.
April 10, 2025
Ich habe von der Shopify eigenen Lösung nun auf diese App gewechselt und bin mehr als glücklich mit der Entscheidung! Wir nutzen sie für Amazon und sie läuft einwandfrei und das wichtigste - man hat einen Support der einem weiterhilft, der Support hilft sofort bei technischen Problemen und geht auch aktiv auf unsere Feature request ein! Absolute Empfehlung und ein MUSS für alle die Marktplatz Bestellungen wie Amazon importieren wollen :-)
March 26, 2025
March 26, 2025
I use the app to connect with Bol.com. The app is easy to set up, does exactly what it should, and has excellent stock synchronization. The service for questions or issues is very fast and well handled. In short, I’m very happy and satisfied with the app.
Dec. 16, 2024
The app runs seamlessly, and the customer service is outstanding. They went above and beyond by developing a custom feature to manage dummy customer emails efficiently. Really impressed with their responsiveness and dedication!
Oct. 31, 2024
Very useful app which allows you to connect marketplaces with your Shopify store. Support team is great and very quick in their response in case you need any help. Would highly recommend.
Sept. 15, 2024
Ik gebuik deze app al meer dan een jaar om mijn producten tussen Shopify en Bol te synchroniseren. Orders van Bol komen automatisch binnen bij Shopify om ze af te handelen. De voorraad wordt ook automatisch aangepast. Erg blij met deze app!
Sept. 2, 2024
Misleading, says it supports Amazon, but I cannot publish products to Amazon from Shopify.
I'm sorry to hear we could not meet your expectations, in our app page, we have not listed any functionality regarding product sync to amazon, so I'm not sure what lead you to believe we have it right now.
July 4, 2024
We went from Channable @ $400/month to TomIt Marketplace Connect for $40/month. Translation was seamless and smooth. Great service and support; they even implemented a feature request we had after a few days, which makes this app a true no-brainer for connecting your shopify store to amazon and bol.com.
May 11, 2024
Super app voor het koppelen van diverse marketplaces zoals Bol en Amazon. Bespaard veel tijd en wanneer je er even niet helemaal uit komt bieden ze een hele fijne klantenservice. Zeker een aanrader!
Oct. 27, 2023
Great application, very easy to integrate multiple marketplaces. Great control on syncing. Always good service & support.
Oct. 24, 2023
Exceptional app. Great interface and very easy to use. Support was also amazing and was very engaged. I could not recommend this more.
Oct. 24, 2023
Bon contact et suivi avec Thomas
Cher client, Merci pour vos commentaires et nos excuses pour la confusion concernant les prix et le désagrément d'un e-mail sans réponse. Votre e-mail à info@tom-it.nl a malheureusement été négligé en raison de volumes élevés de spam à cette adresse. Pour toute correspondance future, nous vous recommandons d'utiliser support@tom-it.nl afin que nous puissions vous assister efficacement, ou d'utiliser la fonction de chat en direct dans notre application. Notre structure tarifaire est basée sur le nombre de commandes traitées par mois, ce qui peut expliquer la variation des coûts. Cela est également indiqué sur la page de l'application, mais nous comprenons que cela peut être déroutant et nous nous efforcerons d'améliorer la clarté de cette communication. Veuillez s'il vous plaît transférer votre e-mail sans réponse à support@tom-it.nl afin que nous puissions examiner et résoudre le problème. Nous apprécions votre compréhension et sommes impatients d'avoir l'opportunité d'améliorer la situation. Cordialement, Thomas Équipe du service clientèle, Tom-IT In het Engels: Dear customer, Thank you for your feedback, and we apologize for the confusion regarding pricing and the inconvenience of an unanswered email. Your email to info@tom-it.nl was unfortunately overlooked due to high spam volumes at that address. For future correspondence, we recommend using support@tom-it.nl so we can assist you efficiently, or using the live chat feature in our app. Our pricing structure is based on the number of orders processed per month, which can explain the variation in costs. This is also indicated on the app page, but we understand that this can be confusing and will work on clearer communication about this. Please forward your unanswered email to support@tom-it.nl so we can review and resolve the issue. We appreciate your understanding and look forward to an opportunity to improve the situation. Kind regards, Thomas Customer Service Team, Tom-IT
Oct. 16, 2023
Top app. Moeiteloos verbinden met verschillende marketplaces en een klantenservice die altijd voor je klaar staat. Pragmatische club, aanrader!
Oct. 13, 2023
Ebay Deutschland wir nicht akzeptiert, nur Fehlermeldung "400"
Hallo, wir haben mehr als 50 Händler, die ebay DE nutzen, wir helfen Ihnen gerne beim Einrichten! Ich werde Ihnen eine E-Mail schicken, damit wir versuchen können, Ihre Probleme zu lösen. Mit freundlichen Grüßen, Thomas Lang. ---------------------- Hi, we have 50+ mechants using ebay DE, we would be happy to help set it up! I will send you an email, so we can try and resolve your issues. Best Regards, Thomas Lang.
Aug. 7, 2023
Top Service helpen direct en hebben het snel het opgelost. Wij hadden een verkeerde barcode ingevoerd. Dat hebben ze snel aangepakt en het euvel opgelost